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younes_rad

updated

9 years ago

0

2222

May 14th, 2018 07:00

Why the nod1 LED is off while vxRail doesn't display any critical errors

20180511_105332.jpgCapture_VxRail_Manager.PNG.png

  • tamp1

    10 Posts

    1414

    0

    Posted May 14th, 2018 23:00

    Our VxRail got the same problem since half year ago:  2 of 4 LED were off.    Poor QC?

  • 1413

    0

    Posted May 23rd, 2018 04:00

    Hi

    Can you share with me a picture of your appliance?

  • tamp1

    10 Posts

    1413

    0

    Posted May 28th, 2018 01:00

    VxRail_LED_Off.jpg

  • 1413

    0

    Posted May 29th, 2018 03:00

    Hi

    Thank you very much

    What about VxRail Manager? all nods are ok like this?Capture_VxRail_Manager.PNG.png

  • tamp1

    10 Posts

    1413

    0

    Posted May 29th, 2018 17:00

    Yes, everything is alright in VxRail Manager.   We ever asked EMC/Dell to replace the node but does not help at all.   It is the LED problem.

  • 1415

    0

    Posted May 30th, 2018 02:00

    Looks like VxRail manager is not sensing any faulty information from the node, hence it is showing all Blue. from Screenshot, I believe this cluster is healthy.

    This system looks like Quanta Node, please check the output on the node on which you are having the issue.

    For a healthy node, the output should be like below: (expected output is 00)

    [root@node01:/tmp/vspexblue/outputs/3] cat /tmp/vspexblue/outputs/3/node_led

    00

    0

    b0a4ae1eee1ca35ef09e4e89e47c28bb

    [root@node01:/tmp/vspexblue/outputs/3]

    If it shows 01 in output, it might indicate some issue --> Need to check the hardware, if we believe hardware is good, then you can try cold reset BMC on this node.here is KB reference: https://support.emc.com/kb/478938

  • 1415

    0

    Posted May 31st, 2018 04:00

    Hi

    Thank you for your answer

    There is no risk to execute this command :" /tmp/vspexblue/outputs/3] cat /tmp/vspexblue/outputs/3/node_led" ?

    Regards


  • 1415

    0

    Posted May 31st, 2018 05:00

    Hi

    plz look on this scrrenshoot

    Capture_error_cmd.PNG.png