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mimi75

updated

20 years ago

M

mimi75

5 Posts

0

656

March 27th, 2007 15:00

Really confused. :( Should I install and run HijackThis v1.99.1?

I have a 2003 Inspiron 5100 and it has not only been running incredibly slow but also has been doing all sorts weird stuff such as not being able to go into standby, monitor goes completely black and not respond to any commend, spontaneously shut down when I switch from battery to AC adapter etc. All of these weird things seem to happen frequently (except the last one which hasn't happened for a whiled now) but not consistently. I have ZoneAlarm and Spyware Doctor running all the time and do regular scan and updates all the time. I also perform defragmentation and registry check too. Nothing seems to help. I am really at a lost as what to do to fix all these problems.

I have 512 MB memory and according to Norton System Works it is 58% utilized. Would installing more memory help at all? Should I install HijackThis v1.99.1? Anything else I can do to figure out what's wrong with this computer? It is really driving me insane! Any help will be greatly appreciated!!

Jing
  • crystal17

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    Posted March 27th, 2007 19:00

    you should get rid of those programs, you should use mcafee and Xoftspy, and also run disk cleanup, these things should do the trick...and also helps to significantly lower ure pc usage to about 1%-2%
  • Bugbatter

    4 Apprentice

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    20487 Posts

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    Posted March 27th, 2007 22:00

    Hi, mimi75 :)

    I am assuming that you are running Windows XP, so perhaps first, it would be good to post your question on the XP board.

    Also see this announcement here:
    http://www.dellcommunity.com/supportforums/board/message?board.id=si_virus&thread.id=58687

    If your problem is not solved there, let us know.
    Please be aware that crystal17 is not listed as a graduate of the malware removal schools that we contacted. It is understood that once a helper replies in this forum, that he continues working with you until the issue is resolved.

    You have some choices:

    1. You can, at risk, continue working with the person who has taken ownership of this thread.

    2. You can post a HijackThis log as a New Message, and wait for a trained analyst to reply.

    A list is here:

    >HijackThis Board
  • dalem29

    2 Intern

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    Posted March 27th, 2007 22:00

    Sorry Bugbatter....I took too long to offer some untechnical advice.


    Message Edited by dalem29 on 03-27-2007 05:56 PM
  • mimi75

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    Posted March 28th, 2007 01:00

    Hi Bugbatter, thanks for your reply. So are you suggesting that I should install HijackThis v1.99.1 and post a log under Software-Windows XP and wait for the response? Thanks again!
  • mimi75

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    Posted March 28th, 2007 01:00

    Hi Crystal17, thanks for the reply. I'll try them.
  • Bugbatter

    4 Apprentice

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    20487 Posts

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    Posted March 28th, 2007 14:00

    mimi75,

    I am suggesting that you post your problem on the XP board. They do not handle HijackThis logs there. If you do not get your issue resolved there, come back here and post a log as a new message.

    There is absolutely nothing wrong with Spyware Doctor. If you have paid for Norton System Works why uninstall it and pay for two other programs? Your Norton System Works may be using resources, so if that is the problem, there are free alternatives available. It is not easy to remove all remnants of Norton System Works, and installing McAfee may only compound your problems.