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ahonciano

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13 years ago

A

ahonciano

5 Posts

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27324

November 6th, 2013 07:00

Venue 8 Pro - Windows 8 - Can't use sidebar charms in portrait???

So, I've been fiddling with this almost all night and couldn't quite figure out why the charms will not reveal themselves while holding the device in portrait. It was just a blind idea that I switched to landscape and the charms became available. I love this tablet, I guess I can get by with this, but is there a way to enable charms in portrait?

  • ahonciano

    5 Posts

    588

    0

    Posted November 9th, 2013 10:00

    nothing???

  • TW99

    11 Posts

    589

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    Posted December 5th, 2013 07:00

    The first two weeks I used the Venue 8 Pro the charms did show by swiping from the right in both portrait and landscape.  Now I cannot get them in portrait mode.

    Anyone know how to fix this?

  • TW99

    11 Posts

    589

    0

    Posted December 5th, 2013 07:00

    Found the fix.  I searched for "calibration", went to Tablet PC Settings, and hit the "Reset..." button next to the "Calibrate..." button.  The charms now appeared upon swiping from the right.

    I redid the calibration and the charms still appeared when swiped.

  • ahonciano

    5 Posts

    589

    0

    Posted December 5th, 2013 10:00

    I'll have to try this when I get home. 

  • xyo

    1 Message

    589

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    Posted December 30th, 2013 09:00

    I've been experiencing the same problem, the long side with the buttons just doesn't respond to swipes (charms in portrait or app bar in landscape). If I tap about 10mm from the edge, I can often see two 'hit' animations, suggesting the screen thinks I'm pressing in two places at once.

    Tried all the updates, tried recalibration & resetting calibration. It either has no effect or completely screws up calibration & doesn't fix the issue.

    Spent an hour on the phone with Dell today & they're sending me a replacement.

    Also, if you do *anything* with calibration, make sure you have a BT mouse or the OTG lead first. One of Dell's 'tricks' completely killed calibration & the only way to fix it was with a mouse.

  • tlnu

    1 Message

    588

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    Posted March 22nd, 2014 10:00

    Thank you so much! I tried this fix and it worked immediately!

  • wrjohnson45

    1 Message

    588

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    Posted December 22nd, 2014 18:00

    Me too!!