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richstant

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richstant

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April 2nd, 2014 02:00

Handwriting 'trails' in Venue pro 11, A01 stylus

I've just got my Venue Pro 11 with stylus - I've received the updated A01 stylus, however I still seem to be having problems with the response of the stylus being a bit 'sluggish'. I.e. when I first put the tip to the screen it takes a few seconds for the ink to start on screen, and after I remove the stylus from the glass, it stays writing for a few seconds extra. Essentially it means that text is fine if I write joined up, and never remove the tip from the glass. But if I remove the tip between words/letters it gets very messy. Is this normal? I noticed that the venue pro 8 has a touch panel firmware update to 1.0.4.2, whereas the venue pro 11 is still on 1.0.4.1. Would this make any difference? Does anyone know if the pro 11 is going to get the same panel update? 

Thanks!

  • richstant

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    Posted April 2nd, 2014 02:00

    I should add that this is the 5130 (bay trail) model - I've just noticed that the 7130/7139 version also had a touch firmware update in feb, but the 5130 still hasn't.

  • richstant

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    Posted April 4th, 2014 02:00

    Bump - anyone from dell watching these threads?

  • richstant

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    Posted April 7th, 2014 02:00

    And another bump.....

  • richstant

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    Posted April 7th, 2014 14:00

    If anyone is having the same issue, I contacted dell & they sent me a firmware update that has completely resolved my issues!

  • Mikerman

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    Posted April 7th, 2014 14:00

    And so, which update did they provide you with?  Am just wondering if it is one of the files available at the tablet's downloads page. 

  • richstant

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    Posted April 7th, 2014 14:00

    It was a firmware update for the touch panel - it looked as though it was for the 7130, but it worked fine on my 5130 & has made a world of difference. I assume it's the same as the update that was posted for the 7130 in feb, although I don't know if dell have tweaked it for the 5130 at all.

  • capecrs

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    Posted April 8th, 2014 10:00

    Yeah, I have a 5130, A01 pen has always left terrible trails at the end of every line.  I just did that 7130 update and the trails are completely gone! The pressure sensitivity seems to be worked out as well.

    link to the download:

    http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/dell-venue-11i-pro?driverId=NTG3F&osCode=WB64A&fileId=3341807874&languageCode=en&categoryId=FW

  • richstant

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    Posted April 8th, 2014 13:00

    I noticed that the pressure sensitivity was much better after the update too.

  • sebr

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    Posted April 8th, 2014 18:00

    I wonder why Dell not release anything for the 5130 officially.
  • capecrs

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    Posted April 17th, 2014 17:00

    Since Brian seems to be back I'm gonna bump this.

    Brian, why haven't you guys suggested this update for the 5130?  It's working great.  No more double or triple letters from the onscreen keyboard, either.  If anything it's just a hair too insensitive on finger touches now.  Sometimes it won't register the touch if I use the tip of my finger because it's a little calloused.  I'm kinda surprised there isn't a sensitivity adjustment option in the calibration menus.  I'll take this over the old issues any day, though.