andy_sym

updated

13 years ago

A

andy_sym

32 Posts

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358414

October 17th, 2013 15:00

Dell Latitude 10 + Windows 8.1 = Display issues?

Hi all

I have a Dell Latitude 10 ST2 with Atom Z2760 processor, updated to official public 8.1 today and getting Intel Display driver stopped responding and has recovered type issues from standby with the Intel 9.14.3.1160 drivers which came through via Windows update but are dated from 6/16/2013 !!

Both Intel and Dell have no other updates even though we are all updating to 8.1 today and I have tried using stock Microsoft ones ( Substitute character removed as per TOU>) and can't get anything to work right - help?

  • 2557

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    Posted November 15th, 2013 14:00

    Hi again, there's good news it seems. Today my tablet received a new update to the graphics driver through Windows Update. It is version 1176 (Nov 8) and it looks like the wake up issue is gone. It remains to be seen if it's stable in every way. Cheers!

    Acer Iconia W510

  • 2291

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    Posted October 17th, 2013 21:00

    I am facing the same issue right now. The graphic driver keep crashing each time I unlock the screen after I update to windows 8.1.

  • Skyrida

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    Posted October 17th, 2013 23:00

    dell xps 10 staying strong no issues yet! may I suggest try hdmi port and see if it connects to the tv external display. or just reset the tab power button plus volume button.

  • andy_sym

    32 Posts

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    Posted October 18th, 2013 00:00

    I seem to have now resolved this via an unofficial slightly newer Intel graphics driver that I found on the net but I do not take ANY responsibility for any issues it might cause! :emotion-7:

    What I did was manually searched for and installed the graphics driver from the Intel Driver Pack (Atom Z2760) from the bottom of http://www.station-drivers.com/index.php/listes-constructeurs/24-intel-chipset the 9.14.3.1165 from that as opposed to the previous 9.14.3.1160.

    Hopefully one of Dell / Intel / Microsoft will actually get a stable set made public properly ASAP as the 8.1 RTM and preview versions are months old and on release we are left with unacceptable issues like this!

  • 2291

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    Posted October 18th, 2013 06:00

    Same issue here. I downgraded to 9.14.3.1160 (by reinstalling the driver pack from dell) and issue still persist.

  • andy_sym

    32 Posts

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    Posted October 18th, 2013 06:00

    I went into Device Manager > Display Adapters > Right clicked on the Intel or Microsoft one then Update Driver Software and finally Browse my computer for driver software to locate the one you have.

    NOTE: I unistalled the Intel one first AND ticked remove the driver and restarted to prevent any issues with the above.

  • andy_sym

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    Posted October 18th, 2013 06:00

    Yes normally I would not get such a driver off the web but this was causing me such inconvenience I thought it was worth the risk as I could just search from within device manager inside the graphics driver and pick the exact inf to use and it didn't work just uninstall it.

    Interestingly Windows update is still offering me an Intel driver to install which I haven't and I have heard from others with the same Atom Z2760 in a ThinkPad Tablet 2 that they have had no issues so maybe it's related to the Dell A07 bios I also flashed?

  • MikeRG

    19 Posts

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    Posted October 18th, 2013 06:00

    I looked on the Lenovo, Acer and Asus sites for the drivers for their equivalent tablets, but all their drivers are older than Dell's. So there must be something different somewhere, maybe the bios.

    BTW, I'm an old hacker, but Windows 7 and 8 have generally been so smooth I haven't had to do this in awhile. Is it still right click on the .inf and say install?

    Thanks.

  • MikeRG

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    Posted October 18th, 2013 06:00

    Thanks for the tip. I'm reluctant to try something off the net, but there doesn't seem to be another option. I went to Intel's site where they sometimes have update drivers or software before the OEM's, but for the Atom we have, it says drivers are only available from the manufacturer.

    I second your request that Dell gets an official Win 8.1 graphics driver posted.

  • amccolls

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    Posted October 18th, 2013 08:00

    Tried and did not work. This is frustrating seeing as this is supposed to be an official release. I also noticed that PC settings has horizontal black bars instead of text.