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Muridt

updated

22 years ago

M

Muridt

8 Posts

0

22198

May 10th, 2005 21:00

Unable to login to SA

I have been trying to get logged into Server Administrator on a PowerEdge 1750 for the past couple of days.  Initiallly I had upgraded from an older version of SA to the newer 4.3 version and since that time have been unable to login.  I thought that perhaps I had done something wrong so I figured I would start from scratch and I reinstalled Windows Server 2003.  All I installed were all of the Windows Updates except for SP1 and Server Administrator 4.3, but I am still having the same problem.
 
When I first open SA a login dialog box pops up.  I have tried logging in with both domain accounts and local accounts.  After the third failed attempt the dialog box goes away and it takes me to...
https://[servername]:1311//servlet/OMSALogin?msgStatus=null&authType=ntlm&application=omsa&locallogin=true
 
This page also asks for login credentials.  I have tried local and domain accounts here as well.  If I try to login with a domain admin account and check the "Active Directory Login" box or if I mistype a the local administrator password it says "Login failed..." at the bottom of the screen, logs a failure audit in the security log and the page it takes me to is...
https://[servername]:1311/servlet/OMSALogin?msgStatus=false
 
But if I try to login with the local administrator account and type the password correctly I don't see the "login failed" message, I see a success audit in the security log, and the page it takes me to is...
https://egh_openmanage:1311/servlet/OMSALogin?msgStatus=null
 
  • Jingle2

    104 Posts

    1464

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    Posted May 23rd, 2005 15:00

    Install login is a blank password
  • Muridt

    8 Posts

    1464

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    Posted May 23rd, 2005 16:00

    I just tried logging in with a blank username and password but it didn't work.  Is there a specific username I should be using?  I tried the blank username/password with the local pc set in the domain drop down blox, the local domain set as in domain drop down box and by also checking the "Active Directory Login" box but every time it said "login failed".
  • Jingle2

    104 Posts

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    0

    Posted May 23rd, 2005 18:00

    Try logging in with a local administrator account and a blank password
  • Jingle2

    104 Posts

    1464

    0

    Posted May 24th, 2005 18:00

    Very interesting - various browser configurations and certain types of routers can both mess up with underscore and hyphens. Glad you figured it out.
  • Muridt

    8 Posts

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    Posted May 24th, 2005 18:00

    Well, that didn't work, but I checked in the event log and found that if I use the local administrator password and the wrong password it will log four bad attempts.  If I use the administrator password and the correct password it logs a successful authentication attempt but takes me back to the login page.

    Then, just for the fun of it, I tried connecting with Firefox.  Amazingly enough, it worked fine authenticating with both the local administrator account and a domain account.  So, I figured the issue was with IE, but that didn't make sense because I've tried connecting from 2K, XP, Server 2K, and Server 2K3 and if none of those worked there would have been a lot more messages like this one posted.

    Then it hit me, this server has an underscore in its name, so I used IE and browsed to the IP instead of server name and it worked fine.  I added a DNS entry to use the same machine name but with a dash instead of an underscore and it worked fine.  So, I guess it's an issue with underscores in the machine name and IE unless I'm missing something else.

    Thanks for helping me reach an explanation.

  • 1464

    0

    Posted May 25th, 2006 14:00

    Muridt,

    Right on the money!  I've been furiously scratching my head on this one. Under"friggin'"score!!!!!!!

    Thanks for following up when you found the solution, that's always appreciated.

    Running version 4.5 of OMSA and it still does it.

    SiD