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CD21 DVD RW Update
Just received a notification through Dell Support that I needed to update my DVD RW software. I downloaded the update and when I clicked on "Flash" I received a message that said " The version of F/W is older than drives - do you really want to flash"? I elected to do nothing until I heard from someone who is more savy than me about this particular issue. Recommendations please.
Thanks,
Ol' Fred
David Seed
2 Posts
141
0
Posted August 5th, 2005 16:00
the date given for this upgrade that dell is pushing is
01/11/2005
I guess this is the american and not the european date convention
and so we're being asked to upgrade with software that was released in January
I doubt if my dvd existed at the time, so why are they pushing such old software.
(01/11/2005 is read as 1st November by much of the world)
Do DELL people read these boards and if so, how about using an unambiguous date system like
11 Jan 2005.
I received the update notice today and also got the newer version message. Will either of these updates fix the problem where, when I eject a dvd, I get a message saying the Recorder is Busy?
My computer is only 4 or 5 months old and I've been very disappointed in the CD-RW and the DVD. I get error messages almost every time I try to do something and the CD-RW takes at least 90 second to quit spinning when I put in a CD. My other computers have never taken so long.
I've been too busy to call support (am afraid of the hold time) or do any research until now - because I was excited that maybe this update would solve a few problems.
Cindy
Hi,
I too just received this message about updating. My question is, do I select run it or save it to my desktop and then double-click cd21.exe? I clicked on download cd21.exe and got the message "the version of F/W is older than drives - do you really want to flash"? I clicked on flash and then it went through the process and said update was completed.
soupman1100
17 Posts
141
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Posted August 7th, 2005 14:00
After you loaded in the older version, did you see or experience any "bad" things?
I get the same error message and am afraid to load it because I have had problems in the past updating the firmware for something that really has not been causing me any problems. Problems all of a sudden start showing up.
No, I haven't experienced any problems since downloading and installing the update DELL sent out for the dvd-rw. In fact, last night I was able to burn several cd's with no problems.
However, I did contact DELL and requested a new dvd-rw be shipped to me just in case I experience any more problems in the future.
Predator
2 Intern
•
15286 Posts
141
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Posted August 3rd, 2005 17:00
Hi Ol`Fred,
CD21 is a firmware update for the Philips 8631, if your drive is working fine, writing / reading CD`s & DVD`s, I would not recommend taking a chance at this time. Firmware updates are normally applied to address problems / bugs and / or to add features, however Members have applied the update without any problems, up to you my friend. A note though, Dell has released a newer version than CD21, GD30.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
Message Edited by Predator on 08-03-2005 02:35 PM