This is my problem:
at the EmailXtender 4.7 installation, we decided for a specific mailbox connector (we run just one single Exchange 2000 server, 1 mailbox store), which was the EmailXtender administrator mailbox. Now I wanted to change it, and select another mailbox, created specifically for this purpose.
I added this mailbox on the EmailVault properties. However, apparently with both the mailbox connectors, Emailxtender does not pull out the emails from both connectors. I assume we cannot have 2 connectors for the same mailbox store.
However, I cannot remove the original connector: EmailXtender gets upset and clients cannot restore shortcutted messages. As soon as I put it back, everything's fine.
Is this a limitation ? Do I have to be stuck on the original connector ?
EX should be able to handle a number of connection mailboxes, so that should be a non issue. However, I want you to ensure we are not hiding the journal mb from the GAL.
We are dependant on the global address list, and if it is not located, then we will fail with a message "hr Unable to open exchange private store" etc.
I would be interested in the errors that are present when setting up the alternate Journal mailbox.
It is possible to change the connector mailbox - we had to do this once because the connector mailbox was corrupted. Steps are quite straight forward, like for updating or new EX installation. - Create a new user account in you storage Echange group with the propper rights - should be the same as you are using for the actual connector mailbox user. - Change the Archiving mailbox in the Exchange storage group to the new user. - Wait until EX has journaled all mails from the old connector mailbox. - Use EX Admin to remove the old connector mailbox and create a new for the new account. - Important: Change the EX service accounts to the new user of the new connector mailbox.
Remember, this new user must have loacl right on the EX server: - local logon, act as part of the OS, logon as service - should be in domain admin group - must have send and recieve as rights in the Exchange server storage group
ccharlto
64 Posts
128
0
Posted September 22nd, 2006 06:00
EX should be able to handle a number of connection mailboxes, so that should be a non issue. However, I want you to ensure we are not hiding the journal mb from the GAL.
We are dependant on the global address list, and if it is not located, then we will fail with a message "hr Unable to open exchange private store" etc.
I would be interested in the errors that are present when setting up the alternate Journal mailbox.
Hope this helps,
ccharlto