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Vincent_Vega1
7 Posts
0
11625
January 27th, 2017 07:00
ESRS services won't initiate
Hi,
I've installed ESRS on a customer's infrastructure, all process went OK (I configured static IP, Mask, Default Gateway, hostname and DNS server) but when the system boots, the following error show up:
Failed services in runlevel 3: esrsclient esrsclientproxy esrshttpdR esrswatchdog
Saw in a installation manual that this services allways appear on red, my problem is that I cant access the WEB UI through https:// :9443/
Anyone knows what might be happening?
pedro.caribe
21 Posts
9611
0
Posted January 27th, 2017 09:00
Vincent,
Which version did you install exactly?
Vincent_Vega1
7 Posts
9612
0
Posted January 27th, 2017 10:00
The latest, 3.18
Vincent_Vega1
7 Posts
9611
0
Posted January 27th, 2017 10:00
It says 'Could not open a connection to host on port 9443'. I've checked on the ESRS server and port 9443 i'ts open and listening
pedro.caribe
21 Posts
9611
0
Posted January 29th, 2017 19:00
If you can't access the gateway on port 9443 and can't telnet into it but on server the port is opened, I would assume that either the initial network configuration during deploy had something wrong or there's some block on your network.