UNSOLVED
V
VinceFromSpace
1 Rookie
•
6 Posts
0
130
September 2nd, 2024 12:23
PowerEdge R720 - iDrac problems
Hi,
My R720 Server has a faulty iDrac error, so that I can't boot it anymore.
I tried removing power and cables, press Start 10 seconds, reconnect and try restart (same error again).
Tried NSRAM reset, does the same.
It seems that I need to change the MotherBoard.
But there are lots of different referencies.
Do I need to use exactly the same ref or not ?
Server SN : FK1T842 (no more support)
My ref : PTWDY Rev A03
CN-0JP31P-77921-4CO-00J5-A14
DP/N : DJP31P
Thank you for your help.
(edited)
DELL-Young E
Moderator
•
5421 Posts
•
37 Points
0
0
Posted September 3rd, 2024 02:34
Hello, I'd like to know if you have been using Enterprise license. That's because there are only certain motherboards that can hold Enterprise license, not all of them. Can you DM/PM me with your service tag so that I can have a look? Also you will get to keep your RAID configuration on the new MB as well.
Respectfully,
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!
VinceFromSpace
1 Rookie
•
6 Posts
0
0
Posted September 2nd, 2024 12:44
<Private data removed from public view. DELL-Admin>
Noticed as a R720xd (with 16 drives in my case)
By the way, how to keep my RAID configuration in place after changing MB ?
Thanks.
(edited)