UNSOLVED
Printer E525w scanning issues - won't let me scan
Today, I tried to scan a signed document that my CPA needed and it wouldn't let me. Have tried all the troubleshooting I know to do, read the manual, can't figure it out. Can anyone help. It's a 2017 printer. Haven't had any problems until today.
Thank you,
Mia_k
explorerhottie2002
1 Message
667
0
Posted August 3rd, 2021 13:00
I'm on iMac; Big Sur 11.5.1. I still cannot get this scanner to work even after downloading this new driver. How are you scanning? I open SP>Printers & Scanners> Dell> Scanner> Open Scanner then each time I get:
You do not have permission to open the application “Dell E525w Scanner (ICA)”.
I am the only user/admin on this iMac...
frankyo
1 Rookie
•
3 Posts
918
0
Posted March 26th, 2021 23:00
Are you on a Mac? Was an issue with Big Sur, but there is a new driver, released yesterday!! My scanner stopped working too with Big Sur, but I can scan again now.
https://www.dell.com/support/home/en-au/drivers/driversdetails?driverid=w814t&oscode=mac1&productcode=dell-e525w-printer