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bercikj

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22 years ago

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bercikj

7 Posts

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10268

November 3rd, 2004 14:00

1700n offline

I have thirty  1700n printers.  When I print to them they show up in XP as offline but the print job goes through fine.  Can you tell me how to fix this error so my users are not confused?
 
Thanks
  • d3sp

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    Posted November 4th, 2004 09:00

    What kind of protocol are you using to print to these machines?
  • bercikj

    7 Posts

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    Posted November 4th, 2004 14:00

    tcp/ip
  • d3sp

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    Posted November 8th, 2004 06:00

    That's very strange.
    What kind of setup is it?
    Do the clients have local driver install with IP ports?
    Or is it Point and Print?
    Or is it locally installed printer which is shared with the rest of clients?
  • bercikj

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    Posted November 9th, 2004 10:00

    Off topic, the REPLY button here doesn't work in Mozilla.

    Regarding my printing problem, I have DHCP on both computer and printer and I'm using the CD to setup a network printer.  The printer CD that comes with the printer sees the printer and installs the driver.  Then I print, paper comes out while indicating offline on the screen the whole time.  I have 30 of these printers and it does it everywhere I install one.

    Thanks for any help.

  • d3sp

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    Posted November 10th, 2004 05:00

    I understand, but what installation are you choosing? Local driver install and then assigning the IP address of the printer to the driver? Do you select BiDi communication as well?