What you can do if you haven’t already is to reflash the firmware for the library to ensure that all the drives are being presented correctly. Once that is complete I would check in device manger and confirm that all drives are showing up & that the medium changed / Robot is present as well. After that is done then I would recommend that you run tape install wizard for backup exec to ensure that it also sees all the drives.
DELL-Sam L
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Posted February 13th, 2012 08:00
Hello Mike,
What you can do if you haven’t already is to reflash the firmware for the library to ensure that all the drives are being presented correctly. Once that is complete I would check in device manger and confirm that all drives are showing up & that the medium changed / Robot is present as well. After that is done then I would recommend that you run tape install wizard for backup exec to ensure that it also sees all the drives.
Let us know how it goes.