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nbctcp-gmail.com
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July 29th, 2018 00:00
R620 iDrac didn't recognize physical disks
INFO:
BIOS Version 1.6.0
Firmware Version 1.66.65 (Build 07)
Lifecycle Controller Firmware 2.60.60.60
I have similar hardware R620 with 4 drives but no PERC
I install H310 but without adding any SAS cable
So I install 1x 500GB Samsung SSD 860 EVO and 1x750GB Seagate HD
I can see both drive from Ctrl-R Bios. Create VD with Write Back
PROBLEMS:
1. I can install Win2016 but I got error RAC0503 when opening iDrac/Storage/Physical Disk
error RAC0501 on iDrac/Storage
2. What cache should I set on VD, if I use standalone SATA no any RAID of SATA or SAS
3. Do I need any other SAS cable
tq
3553
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Posted July 31st, 2018 22:00
QUESTIONS
1.I have R620 without RAID card originally
what is its SAS/SATA part number (shown in my previous image)
2. I believe, if I use H310. I need to buy WVF6J cable for maximum 4x HD
I think TK2VY for 8x HD max
tq
3545
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Posted August 1st, 2018 04:00
It is all based on which R620 chassis you have. If you private message me the svc tag I can verify the chassis you have, and the cable you would need.
DELL-Chris H
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Dell Technologies | Enterprise Support Services
#IWork4Dell
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DELL-Chris H
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Posted July 30th, 2018 06:00
Nbctcp,
You would need to add the cable from the backplane to the controller in order to see the drives. Depending on the chassis, that can be one of a few different possible cables.
Such as the
perc to 4 hdd backplane + 2pcie SSD = OHHYJ
Perc to 4 hdd backplane = CY7N1
Perc to 8 hdd backplane = R1RNV
mini perc to 4 hdd backplane = TK2VY
mini perc to 8 hdd backplane = WVF6J
Once installed the drives should be visible in the raid controller bios, and can be configured for raid there if you choose.
Let me know if this helps answer your question.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!