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XPS 720 is constantly losing network connections
Hi. My XPS 720 is constantly losing network connections. It does seem to work if I connect directly to the cable modem. This is what I have tried and more info:
update nic driver
new network cable
different port on router - LINKSYS (wrt300n i think)
it effects all network apps (IE, MSN, mail etc).
all my laptop wireless conncetoins work fine.
even my laptop with a network cable, works.
I called Dell and since it works when connected to cable modem. they won't help. makes sense. I called Linksys and they have not been very helpful. I have the latest firmwware for the router.
Ideas? thanks
Mary G
6 Operator
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20095 Posts
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Posted February 13th, 2009 09:00
I would try a new network card that's more compatible with the router. Reviews of that router say that it doesn't do well with mixed modes, although a direct connection shouldn't have these problems. I assume you have checked all the router's home base page settings to make sure you are not blocking the computer and tried a network reset.