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hiplanesdrifter

updated

19 years ago

0

7885

November 11th, 2007 16:00

unable to access websites requiring passwords

I have recently experienced a problem whereby I was suddenly unable to access certain websites via Internet Explorer 7 and Firefox on both of my home computers.  These websites were for online banking, an airline travel website and the Dell Forum.  These sites all require a password.  The websites would not even load the first page and I got the standard Windows Explorer and Firefox message stating "unable to open, etc".  There may have been other sites affected, but I only noticed these - all other sites placed in my Favourites Menu loaded normally and quickly.
 
Both my Dell computers have Vista Home Premium, McAfee Security Center 7.2 (2007) v 7.2.147, SpyBot 1.5 and Windows is up to date with the last entry shown as Windows Defender KB15597 1.23.3847.0 dated 09/11/2007. 
 
I clean and defrag regularly.  I am on wireless and use the Lynksys G 2.4 Router.
McAfee is my firewall - the Vista one is turned off.  I use Windows Mail.
 
I have iTunes installed but most everything else on these computers are straight from the box.
After seeing similar Posts on McAfee and Dell, I downloaded and ran McAfee Virtual Technician which found no problems but indeed cured this particular issue with no apparent explanation.  I now have normal browsing and access to all websites.  Go figure.
 
Further digging compelled me to (temporarily) remove SpyBot 1.5 as I thought I saw a Post re:
a conflict with Lynksys?  Maybe re-load SpyBot later?
 
Thought others out there might find this interesting.  Could this be caused just by a recent update by
Microsoft, McAfee, SpyBot or iTunes?
 
Dell Dimension 9200 desktop and Dell M1210 latop
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    Posted November 15th, 2007 14:00

    how bout disabling your firewalls temporarily and try to access those sites?
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    Posted November 16th, 2007 19:00

    The McAfee Virtual Technician removed this particular issue without any explanation so unless this occurs again I will leave the firewalls as they are and try your suggestion at that time.  Both computers completely normal and I was able to immediately access these sites again .  This certainly would have upset someone who is dependent on their laptop for their living I imagine.
     
    Hopefully my experience will assist someone.
     
    By the way, the very first thing I did was to attempt a System Restore and Windows would not let me do this due to some type of "error" and defaulted me back to the present time.  I tried three different restore points also with no success.  I have never seen this situation before either.
     
    Everything is working perfectly so hopefully it won't happen again!    Spurious homotrons? 
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    Posted November 17th, 2007 04:00

    good luck :smileyhappy: