I have recently experienced a problem whereby I was suddenly unable to access certain websites via Internet Explorer 7 and Firefox on
both of my home computers. These websites were for online banking, an airline travel website and the Dell Forum. These sites all require a password. The websites would not even load the first page and I got the standard Windows Explorer and Firefox message stating "unable to open, etc". There may have been other sites affected, but I only noticed these - all other sites placed in my Favourites Menu loaded normally and quickly.
Both my Dell computers have Vista Home Premium, McAfee Security Center 7.2 (2007) v 7.2.147, SpyBot 1.5 and Windows is up to date with the last entry shown as Windows Defender KB15597 1.23.3847.0 dated 09/11/2007.
I clean and defrag regularly. I am on wireless and use the Lynksys G 2.4 Router.
McAfee is my firewall - the Vista one is turned off. I use Windows Mail.
I have iTunes installed but most everything else on these computers are straight from the box.
After seeing similar Posts on
McAfee and
Dell, I downloaded and ran
McAfee Virtual Technician which found no problems but indeed cured this particular issue with no apparent explanation.
I nowhave normal browsing and access to all websites. Go figure.
Further digging compelled me to (temporarily) remove SpyBot 1.5 as I thought I saw a Post re:
a conflict with
Lynksys? Maybe re-load SpyBot later?
Thought others out there might find this interesting. Could this be caused just by a recent update by
The McAfee Virtual Technician removed this particular issue without any explanation so unless this occurs again I will leave the firewalls as they are and try your suggestion at that time. Both computers completely normal and I was able to immediately access these sites again . This certainly would have upset someone who is dependent on their laptop for their living I imagine.
Hopefully my experience will assist someone.
By the way, the
very first thing I did was to attempt a System Restore and Windows would not let me do this due to some type of "error" and defaulted me back to the present time. I tried three different restore points also with no success. I have never seen this situation before either.
Everything is working perfectly so hopefully it won't happen again! Spurious homotrons?
karl_lvl2tech
73 Posts
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Posted November 15th, 2007 14:00