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kinglobjaw
30 Posts
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August 26th, 2008 13:00
Problems with wired connection on XPS420
Hello everyone.
Have a pretty annoying problem. My computer is the XPS 420 s/ Windows Vista Ultimate (32-bit.)
The problem I am having is internet related. I have ATT High Speed DSL Internet. I use an ethernat cable to connect my PC's ethernet adpater (the ethernet adapter in an INTEL 82566DC-2) to my ATT 2 Wire DSL modem all-in-one built-in router. There are no disconnects while I surf the internet, the problem only occurs after I turn on/reboot/restart my computer.
Basically, every time I turn on my computer, there is no internet connection and it says page cannot be displayed. When I look up on the bottom right of the screen where there is network connection information, it shows that I have a 'local connection' and also an 'unidentified network/connection'. No matter if I run the internet explorer internet diagnostic utility, or unplug modem cables I still have this problem and cannot connect to the internet.
The only solution I've found; I have to go into network connections manager, disable the network adapter and then enable it again. The 2 networks dissapear and one reappears as 'local and internet'. Internet then works flawlessly until of course another reboot or shutdown/turn on later occurs.
I don't get what is the error. I have the newest drivers from Intel for my ethernet adapter.
Can anyone please offer any solution. This is very annoying! The interesting thing is, I have 2 more PCs connected to the same modem/built-in-router aslo via ethernet. One is a desktop running Windows XP Home SP3 and the other is latop running Windows XP 2005 Media Center Edition w/ SP3. None of them have this problem. They immediately connect to the internet, therefore I think it is a Vista related problem and definately not a modem/built-in-router or internet problem.
Thank you.
My first thought is the network drivers having a problem, but disabling the network adapter and then re-enabling it is the same as rebooting. This makes me think it is a problem with your 2Wire modem/router, or possibly (the lack of) software required to authenticate your connection to the AT&T netowrk (e.g. a PPPoE connection, or something similiar).
Have you contacted AT&T about the problem already?
If other computers are connecting to the same router without problems then I have to agree that the router is most likely not the problem.
Are any of the working computers running Vista? That would at least help identify whether it is a Vista problem, or something specific to your computer.
kinglobjaw
30 Posts
424
0
Posted August 26th, 2008 22:00
Larry, all the other computers connected to the router/dsl are either Windows XP Home w/ SP3 or Windows XP 2005 Media Center Edition. They have no problems at all. Even a friend who had Windows 98 SE connected didn't have any problems.
As the the question about Trend Micro Suite. That would be a yes. I run this program on my Vista XPS 420, but I also run on my other computers(above mentioned).
- If you have been on the XPS board there were posts of the Trend micro interfering with the network connections on the 420. That is why i brought it up. I would suggest you try disabling it for a short time to see if the same symptoms occur
kinglobjaw
30 Posts
424
0
Posted August 27th, 2008 05:00
Uninstalled the anti-virus/firewall completely. Did not use Windows firewall. Same exact problem.
I've been googling the issue and apparently every other person has this issue! It's bizzare. It seems Vista is definately the on to blame...
Any other suggestions? I will gladly accept them all!
kinglobjaw
30 Posts
424
0
Posted August 26th, 2008 19:00
Again. There is nothing wrong with my internet nor my router. Like I've said before, 2 others PCs (non-Vista OS) are using the same router/modem and there is nothing wrong. When I have people come over and they use my modem router there are no problems whatsoever.
When it comes to ethernet adapter, I actually installed newest drivers from Intel yesterday. Still the same problem! I even bought Dell PC Tune to have it run and see if there are some problems with my configuration...
Nothing works. The funny part is when I switch to wireless (I have a built in Wireless card) these problems do not occur. When I turn on my PC, it is immediately connected to the internet. When I turn on my pc with the ethernet connection, I have the issue of 2 netoworks (one local + one unknown) and I have to disable and enable the adapter to have it pick up the internet again.
But I will try and contact AT&T about this tonight, but I am sure it's a Vista related problem.
If anyone has anything, don't hesitate to post. I really need to find a solution to this!