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buddyorliz
4 Posts
0
5418
July 12th, 2004 16:00
can not use service tag number - says invalid
My service tag number, which is the correct one, even as shown on my support page,
Will not go through, Everytime I enter it (Looking For Help) it says to enter a valid service tag number.
I have tried my express service code also, and the same thing.
I have been on the phone for hours being redirected, I was waiting so long this morning and transfered so many times I got disconnected.
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volcano11
2 Intern
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27973 Posts
265
0
Posted July 28th, 2004 15:00
Since this mainly a user to user forum, no one can help you here. You might try the Customer Care - General forum, but the response will be much slower than calling Dell Tech Support. Keep trying until you can get someone knowledgeable.
Steve