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dueceduece2222

updated

23 years ago

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2342

February 19th, 2004 14:00

5100 Not able to connect to network

Hope someone might be able to help me.  I am fairly computer literate but am stumped.  Just bought my 5100, pretty impressed so far but I am unable to connect to the network at my job.  Work at an internet cafe (coffee shop) and can't connect to our network (LAN).  I would ask our administrator but I'm not "supposed" to hook up.  Have had a couple Naval I.T.'s try and they too have failed.  Yet when I'm at home I can connect through cable so I don't think it is the notebook.  Have tried every possibility with the internet options but I know that there is this one thing I'm missing that will make it work.  Can anyone help me.  Tried the whole customer service thing with Dell ( I  know what you all are thinking, bad idea), they wouldn't help me either.  Thanks to anyone able to help me, all input will be greatly appreciated.  Thanks!!!
  • johnallg

    2 Intern

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    Posted February 19th, 2004 18:00

    Probably not DHCP.  You must go to the IT department - you could loose your job over what you are trying.  Network security and integrity is becoming very important.
  • jmwills

    2 Intern

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    11984 Posts

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    Posted February 20th, 2004 12:00

    The key is that the combination of the 5100 and your user ID for that machine is not in the active directory for your company's server.  A connection is impossible without that information.
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    Posted February 20th, 2004 15:00

    JMWILLS, thanks for your reply.  Don't believe that is the case though because I work at an internet cafe and where customers can come in and hook-up their laptops to our network and utilize our internet access.  I have asked a few customers and none can seem to figure it out so far.  Also none have a Dell either so I thought I would come here.  But most of the time I see people just plug in and they are connected, why can't mine???  Would appreciate some more info.  Thanks!!!
  • jmwills

    2 Intern

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    Posted February 20th, 2004 16:00

    I believe it is and here's why.  Most internet cafes and the like give you a unique SSID  and or encryption key to use and away you go. simple as pie.

    To connect to a corporate network running a Windows level 2000 server or above, the machine and user must be entered into the Active Directory as a means of authentication.  Trust me on this one.  Ask your IT person at work to enter your laptop in their AD and the first thing he is going to say, besides no is, "Are you running XP Pro or Windows 2000 becasue you can not connect to a domain without one of the two."

    Now the above statement assumes your company is running a LAN behind a Windows 2000/2003 server.

    Message Edited by jmwills on 02-20-2004 01:14 PM