
UNSOLVED
52973:recover: Didn't recover requested file
Hi
I start a restore. Some files restore normal then i got the error.
I dont know why.
Can someone help?
recover command started on Thu 06 Oct 2011 01:39:20 PM CEST
Recovering 4089 files within /backup0/lxb03017/0/actual/u/web/korosc/users/ferrari@koros.com/mail/ into /backup0/restore/korosc
Total estimated disk space needed for recover is 447 MB.
Requesting 4089 file(s), this may take a while...
./cur/1317398004.P20940.v:2,S
./cur/1317403585.P19027.v:2,S
./cur/1317404312.P22589.v:2,S
./cur/1317677457.P22600.v:2,S
./cur/1317684406.P21520.v:2,S
./cur/1317697824.P12012.v:2,S
./cur/1317706200.P14885.v:2,S
./cur/1317720718.P14571.v:2,S
./cur/1317725762.P14345.v:2,S
./cur/1317726710.P21249.v:2,S
./cur/1317728444.P31603.v:2,S
./cur/1317729560.P6035.v:2,S
./cur/1317731230.P17602.v:2,S
./cur/1317735708.P16484.v:2,S
./cur/1317738012.P730.v:2,S
./cur/1317739673.P12375.v:2,S
./cur/1317741813.P27039.v:2,S
./cur/1317748325.P29661.v:2,S
./cur/1317749968.P4851.v:2,S
./cur/1317751199.P11441.v:2,S
./cur/1317751921.P16459.v:2,S
./cur/1317752441.P19210.v:2,S
./cur/1317754894.P32383.v:2,S
./cur/1317756070.P6449.v:2,S
./cur/1317836757.P7916.v:2,S
./cur/1317838643.P17903.v:2,S
./cur/1317838652.P17958.v:2,S
./cur/1317838652.P17959.v:2,S
./cur/1317838747.P18370.v:2,S
./cur/1317838747.P18378.v:2,S
./cur/1317838747.P18381.v:2,S
./cur/1317839317.P21100.v:2,S
./cur/
53363:recover: Recover of rsid 2041225424 failed: Remote system error
52973:recover: Didn't recover requested file ./cur/1278675237.P25688.v:2,S
Regarts
Stivi
Responses (24)
Solutions (0)
milorad.zivanovic
1 Rookie
•
36 Posts
1509
0
Posted October 24th, 2013 04:00
I have a same problem. When I try to do directed recovery from the client who have installed 8.1 client, there is a same message.
Reply Hello!
I had a similar problem.
I got the following error:
52973:recover: Didn't recover requested file ./hosts
It is a try of an directed recover.
The command is below:
recover -vvv -s NWserver -d /tmp -c ANOTHER_SERVER -R THE_LOCAL_SERVER -a /etc/hosts
One file is requested, but no file is recovered.
Server is version 8.1 and clients are higher than 7.6.
Any ideas?
Reply Hello,
the daemon.log on the server is the following:
...
...
70920 28.04.15 09:05:23 nsrd NSR info CLIENTA:root browsing
70919 28.04.15 09:05:23 nsrd NSR info CLIENTA:root done browsing
70920 28.04.15 09:05:24 nsrd NSR info CLIENTA:root browsing
70911 28.04.15 09:05:27 nsrd NSR info CLIENTB:/etc (4/18/15) starting read from dd86001.004 of 1 KB
70901 28.04.15 09:05:27 nsrd NSR info CLIENTB:/etc (4/18/15) done reading from dd86001.004 1 KB
70919 28.04.15 09:05:27 nsrd NSR info CLIENTA:root done browsing
70920 28.04.15 09:05:28 nsrd NSR info CLIENTA:root browsing
71193 28.04.15 09:05:29 nsrd NSR info Recover Info: User root on CLIENTA successfully recovered CLIENTB's files to CLIENTA using directed recover
70919 28.04.15 09:05:29 nsrd NSR info CLIENTA:root done browsing
...
...
In tab "Globals (2 of 2)" in field "Remote Access" of CLIENTB is the Clienta not inserted. But even if I insert CLIENTA there, its not working.
Kind regards
Reply Hello,
recover -vvv -t 04/11/2015 -s server -d /SOMEDIR -c CLIENTB -R CLIENTA -a /etc
On 10th april was a full backup.
That recover works fine. I have the impression, that the browsing time is important. I expect, when there is no browsing time, NW tooks the latest version of the files, but it seems to fail.
Maybe NW can only recover files, when the files are in the range of the browsing time.
But how long is the range of the browing time?
The recover was successful to the date 04.14.2015. On 04.15.2015 and later there appears the error 52973.
How can I be sure, to recover the latest version of all the files in save set /etc?
Reply Your assumption is not correct.
NW can recover files from any savetime. However, without a time given, he will look in the current backup cycle.
If the file does not exist it is obviously missing in these backups. In this case you must select an earlier browse time or save set.
The browsability depends on the save set status.
Usually you control that by the 'browse policy' which you set before the backup.
However, you may later change the browse date or change the save set status etc.
If not browsable any more you could also find the correct SSID and modify your command as follows:
recover ... -S -a
You have lots of options to select either an earlier browse time or a specific backup version.
Please read the 'recover' manpage for details or simply use the NW User GUI which you may find easier to use.
Yes, it supports the recovery of UNIX/Linux Clients as well.
Reply

TimQuan
6 Operator
•
1242 Posts
1509
0
Posted October 10th, 2011 02:00
Hello,
What system are you running?
What type of recovery are you performing, browsable recovery, save set recovery or directed recovery?
What storage media do you use to recover? Can you restore them to the local drive?
Does the same result appear if you use NetWorker User, recover or nwrecover to recover the files?
Regards,
Tim