‎Green and grey squares/dots on the screen (XPS 600) | DELL Technologies

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Poeddy

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Poeddy

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January 27th, 2007 17:00

Green and grey squares/dots on the screen (XPS 600)

I recently bought a XPS 600.

But I see green and sometimes grey dots on my screen when I watch a streamed movie (not thenormal ones) or when I play some games.

It also appears in the screensaver of my recently installed vista version...

Any suggestions?

P
Poeddy
8 Posts
259
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Posted January 27th, 2007 17:00

I had the dot-problem too when I used my old screen, and that screen works fine on another pc, so its probably the PC, but ill try it anyway... :smileyindifferent:

It does the same in safe-mode, I knew this already but I checked it again. :smileyhappy:

Yes, it´s the PC... :smileyindifferent:

Message Edited by Poeddy on 01-27-200702:05 PM

Message Edited by Poeddy on 01-27-200702:25 PM
DC
DELL-Chris M
Community Manager
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Posted January 27th, 2007 17:00
Poeddy,

First, see if those dots appear on the monitor STFC (Self-Test Feature Check).

* Turn off both your PC and monitor
* Disconnect the monitor from the PC (either the white DVI or the blue VGA. They should never be connected at the same time to one PC)
* Turn the monitor on
* The floating Dell red/green/blue/white dialog box should appear on a black background
* Check for the issue

Does the issue occur in safemode?
* Power the PC off
* Power the PC on
* At the blue Dell, tap F8 to bring up the Windows boot menu
* Scroll to and select Safe Mode [Press the Enter Key]
* Select the first or only operating system [Press the Enter Key]
* Check for the issue

If the issue does NOT occur during the STFC or in safemode, the issue is with either your video card driver or the video card itself.

DELL-Chris M (old account)
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