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abhay180

updated

10 years ago

A

abhay180

12 Posts

0

887

September 15th, 2016 10:00

windows 10 upgrade

hi!

is my laptop eligilbe for win10 upgrade?

The service tag of laptop =Removed by Admin

Express service code : Removed by Admin

I have windows 7 64bit homw basic installed currently.

  • Jesse L (retired)

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    Posted September 15th, 2016 10:00

    Abhay180,

    Firstly, please do not post any service tags, express service codes, order numbers or customer numbers on the forum. 

    Your computer is the Inspiron 15R/ N5110 and is not verified by Dell with Windows 10. This does not mean Windows 10 will not work on the computer. Unfortunately, 

    Product not tested for Windows 10 upgrade

    Dell is not testing or developing Windows 10 drivers for this product. If you choose to upgrade, some features, applications, and connected devices may not work as expected.

     

    Jesse L (retired)

  • abhay180

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    Posted September 15th, 2016 12:00

    Thanks.

  • Philip_Yip

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    Posted September 16th, 2016 16:00

    So long as you have BIOS version A11 that system should run Windows 10 fine. On the Windows 7 Desktop press [Windows] and [ r ]  and type in msinfo32 then press [Enter]. Let me know the BIOS version and SMBIOS version.

    The "1 Year Free Upgrade" period by Microsoft for Windows 10 expired however if you clean install Windows 10 using your Windows 7 OEM key it will still activate as normal:

    http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/