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jnk1

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16 years ago

J

jnk1

1 Rookie

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8 Posts

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40735

August 8th, 2010 04:00

Vostro 3500 fingerprint reader

Hi

The fingerprint reader on my laptop has suddenly stopped working. DigitalPersona says "The fingerprint reader is not connected. Connect the reader. I have uninstalled DigitalPersona, I have reinstalled the driver and the critial update, but no change.

Any ideas?

Thanks

  • F

    fhnaseer

    2 Posts

    1753

    0

    Posted October 4th, 2010 09:00

    hi,

    i am unable to use my fingerprint at all,

    i purchased vostro 3500 without windows,

    then i installed windows, downloaded the fingerprint driver, and installed it,

    but it is not working,

    tell me how to enable it,

    i want to use it on my windows login password,

    thanks,

  • J

    jnk1

    1 Rookie

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    8 Posts

    1753

    1

    Posted October 5th, 2010 03:00

    I think mine was fixed by rebooting a couple of times - it has worked fine ever since. Hope this solves your problem. Kind regards, J

  • 9

    942bu

    1 Message

    1753

    0

    Posted September 28th, 2011 18:00

    i reinstalled my windows 7 and it stopped working ever since. it comes and dissapears in my device manager...= =

  • S

    speedstep

    11 Legend

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    46969 Posts

    1753

    1

    Posted September 29th, 2011 08:00

    The Generic UPEK Drivers and App may work.

    Welcome To UPEK - Support - Downloads

    You +1'd this publicly.  Undo

    There are two driver packages, a common package and a package for users of the Windows Biometric Framework (WBF).

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