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Overheating...
My Smartstep 250N is also overheating and has been since it was three months old (16 months old now). I have sent it in three times to no avail. As I see, many of you have posted having the same problem. I think we should also write letters stating our problems with this system. It would be another way to show that we are completely dissatisfied and want something done about it!! Any ideas to help me for the time being?
DELL-Corey
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Posted June 2nd, 2004 11:00
mrgreencoke/rsl_5,
Thank you for using Dell's Community Forum.
One thing you can try is to blow-out the air-vents using compressed air.Yes, the letters may not reach the right people, but at least someone would see them and we would still have documented proof of our unhappiness. It's just a thought.
I will definitely look into that cooling device. Sounds interesting...should not be needed, but unfortunately warranted!! Let me know if you have success with it.
LoisJeanne
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Posted June 6th, 2004 23:00
Of course after warranty expired, I am also having the overheating problem but I'm afraid to take my dell apart to clean the fan like others have suggested. What air vents can be blown out??? Where are they??? Please advise. Thanks.
Lois Jeanne
- Hello, Ive had my SmartPC 250N since November 2002 and it has always shut itself down from overheating even after being on for only five minutes (especially when uploading Mp3s from cds). I've received no help from Dell so I took it upon myself to take it apart (which I did the other day) because I'd had enough of it. I found the CPU completely stuck to the Heatsink. I put it all back together and now nothing works. Does anyone know of any good laptops that are worth buying which are not too expensive and which do not overheat? Also is it worth buying from Dell ever again?
I don't know if I would buy a Dell again b/c if by chance I were to get a lemon again, I know they are not going to do anything about it. I've been through the customer service and wouldn't want to deal with all that goes with "fixing" my computer. If Dell had made a better effort to helping me, it might be a different story. The techs were helpful, don't get me wrong, but none of them knew about this problem, so I had to explain and complete the same correction steps everytime I called for service...and they never solved the problem! Like I said, I just can't justify spending that much money on a computer I know won't be fixed if something goes wrong.
mrgreencoke
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Posted June 12th, 2004 15:00
I would buy from Dell again. the smart step 250N obviously was a defective systyem and was expiramental. In fact they have a 600M which looks pretty interesting. I have considered buying it myself(if I had the money to buy it with) I am sure you could sell ur smart step 250N and get a little money back from your investment. But if you buy from Dell again, especially if you get a laptop, I would recommend getting a 3yr or more service contact/warranty.
-mrgreencoke.
ih8smartstep
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Posted July 27th, 2004 22:00
I agree I dont think any of us should buy from dell again. for all we know all their computers could have short lives it mostly wastes our money. i do know of a website that used to do gaming computers which can easily overheat but now they do business computers too. they are all about cooling and stuff. and they arent like dell constantly saying that they have the best everything. try it out im not advertising or anything but im going to buy from them www.alienware.com
mrgreencoke
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Posted June 1st, 2004 17:00
i agree. My SS250N has major overheating problems. I think the flood of complaint letters is an interesting idea, but who knows the complain box may be a furnace and never reach the right people. I am working on a project to MOD my SS250N so that it runs cooler. I found some nice alternatives while search for laptop cooling. Check my post in my MOD thread for a link to those laptop cooling devices.
-mrgreencoke