‎My notebook will not completely turn on. | DELL Technologies

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pbcreilly

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pbcreilly

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December 4th, 2007 06:00

My notebook will not completely turn on.

The initial "dell" loading screen will show up. After the start up is complete. the screen will go blank and then start over again.

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ro_lie07
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Posted December 4th, 2007 07:00
are you able to see the Windows log-on screen?... are you using Windows XP?...

if so, try turning off automatic restart in the advanced windows option. >>> make sure your computers off. when you turn it on, tap F8 to boot to windows advanced option. from there choose, Disable Automatic Restart. the computer will then reboot and most likely you will see a Blue Screen Error. if you do get the blue screen error (e.g. STOP 0x000000ED, STOP c0000218), please post back the results. :smileyhappy:
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pbcreilly
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Posted December 4th, 2007 08:00
i disabled the automatic restart, but no blue screen error occurred. it just continued to reboot again.
E
ejn63
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Posted December 4th, 2007 09:00
Power on,press F12, load the Dell diagnostics and run an extended test of the hard drive.