There may also be a faulty memory module that is corrupting some system files that windows can't recover properly.

Win32k.sys refers to graphics drivers. If you recently upgraded to a newer os, your graphics drivers are probably out of date. You may have also accidentally installed drivers that were not designed for your os. You can try to solve this by booting into safe mode by hitting F8 before the Windows screen comes up. If that doesn't work, you can re-install windows files within the Windows setup. You do not have to re-format your hard drive to do this. But, any service packs or updates you installed will be lost.

thank you for your response.

are there any free programs I can use to do a thorough test of my memory for problems??

I have updated to the latest drivers from intel for graphics.

There may be a Dell diagnostic test included on a cd somewhere, I discovered it was on a bios upgrade cd I was playing with last night. You can do a full test and let it run, see what comes up. There may also be something on Dell's downloads page.

i ran the tests.. they all came back positive and good

i don't know what to do.

I would pull out the memory and put it back in along with any other parts that are removable if that doesn't work.

I had a friend with compaq that would blue screen at different times and this is what I did to resolve it.

Rapor

the thing is. it only happens sometimes!

usually the blue screen happens on boot up after transporting my laptop. than booting up. it goes away usually after 1st boot up fails. but sometimes it goes blue screen again.

could it be the laptop being physically COLD? i never though coldness could be bad for a computer. if coldness is not the reason what could be. because if i leave my laptop on my desk. i can boot up and shut down with no problems. it just that once i transport it to another location and try to boot up. i run into the problem. transport as in going to the library not going across the room with laptop.

any insights anyone?

Message Edited by imkey on 01-06-2004 02:19 AM

Have you pulled the memory out and put it back in again?

You should upgrade graphics drivers that are compatible with WIndows XP. YOu may even try Win2k drivers if you cannot find and WinXP ones.