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TheAngryRook
4 Posts
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7397
March 26th, 2008 13:00
Inspiron XPS shutting down intermitently
I have an XPS Inspiron with XP SP2 that seems to shutdown intermitently. I don't think it's actually shutting down though, the power light and the HD light stay on but the screen goes blank.
I'm not real sure where to start even, I have run the diagnostics and everything passed. I tried uninstalling the video driver and reloading that but that didn't solve the problem.
It seems like it may be an overheating problem but I'm not sure. When I'm using the computer the fans never go to high speed, they used to from time to time but not anymore. When I ran the diagnostics on the fans though they passed.
If anyone has any ideas on where to start I'd appreciate it.
Bob
TheAngryRook
4 Posts
476
0
Posted March 26th, 2008 22:00
Thanks James for your tip, unfortunately that didn't work. Anybody have any other ideas?
Thanks,
Bob
- i would advise you to go here and download the catalyst version, as dell can sometimes be behind on the newest drivers http://game.amd.com/us-en/drivers_catalyst.aspx?p=xp/mobility-xp
TheAngryRook
4 Posts
476
0
Posted March 27th, 2008 14:00
I have the Mobility Radeon 9700.
james201
80 Posts
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Posted March 26th, 2008 20:00
I used to have this problem, and to fix it, i started by uninstalling the screen driver completely, by going Start>Run then typing " sysdm.cpl " then clicking on the hardware tab>device manager> then locating the screen, and right click properties, uninstalled it.
restarted windows, and then the computer found the screen and installed it automatically. Then you need to go to your dell drivers, and download the latest one. and run the installation.