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Eratic search results window pops up
Well after 4 weeks of messing with India tech support I am about ready to go non-Dell on my next computer which is a few weeks away for the Business I run. Hopefully my problem will get fixed here.
I have the beeping problem (on bootup)some have noted along with a window (in my case Windows Search Results window) that continues to pop up and stack on top of itself. It varies in degree sometimes not doing anything for hours, othertimes stacking so much at a time that I can not even use the curser to shut down properly. It does it in safe mode also. Even after a fresh reformat with nothing but windows and the maroon XP setup disk in the drive.
Dell Tech-India claims that it is a virus or spyware. I proved that wrong after I reformated for the third time. One tech now thinks it is a virus attached to the bios. Anotehr a harddrive problem. Others don't know what it is. I have talked to 4+ different techs (all oversees)over the last 4 weeks and they do not seem to have a clue.
Either way If they say they are going to call back at a certain time then they should do it. I am tired of retracing my steps each time I have to reeducate the tech on what has already been done. I waited a week for a new copy of the driver and utilities disk (never got one with the laptop originally) just to call back and find out from another tech that they do not have it available anymore. Had to wait 4 days on a nonexistant shipping truck just to find that one out.
After I called back another tech said to download the items I needed...of course the tech didn't have a clue what I needed to download. I guessed at the items to download.
One tech thought I should do a HD diagnosticts, another wanted to read the codes of the bios.
I was thinking it might be a keyboard key sticking problem as others have experienced.
I have:
-reformated-3 times using the maroon XP disk and Remote COnsole.
-Downloaded and used: Hijackthis, stopzilla, (already was using adaware and spybot)
-Searched Google for bad programs utilizing the stopzilla report.
-Checked control panel for any weird programs running in background.
-run diagnostics (F12 at startup and select diagnostics)
By the way when the search reusults window pops up on its own the desktop icons flicker and the search button in any program I am working in blinks as if I am clicking on it. The left blue column in the search window also flashes.
To see that window I see you click on start-search-and the search results window comes up.
Anyone have a clue?
I have the beeping problem (on bootup)some have noted along with a window (in my case Windows Search Results window) that continues to pop up and stack on top of itself. It varies in degree sometimes not doing anything for hours, othertimes stacking so much at a time that I can not even use the curser to shut down properly. It does it in safe mode also. Even after a fresh reformat with nothing but windows and the maroon XP setup disk in the drive.
Dell Tech-India claims that it is a virus or spyware. I proved that wrong after I reformated for the third time. One tech now thinks it is a virus attached to the bios. Anotehr a harddrive problem. Others don't know what it is. I have talked to 4+ different techs (all oversees)over the last 4 weeks and they do not seem to have a clue.
Either way If they say they are going to call back at a certain time then they should do it. I am tired of retracing my steps each time I have to reeducate the tech on what has already been done. I waited a week for a new copy of the driver and utilities disk (never got one with the laptop originally) just to call back and find out from another tech that they do not have it available anymore. Had to wait 4 days on a nonexistant shipping truck just to find that one out.
After I called back another tech said to download the items I needed...of course the tech didn't have a clue what I needed to download. I guessed at the items to download.
One tech thought I should do a HD diagnosticts, another wanted to read the codes of the bios.
I was thinking it might be a keyboard key sticking problem as others have experienced.
I have:
-reformated-3 times using the maroon XP disk and Remote COnsole.
-Downloaded and used: Hijackthis, stopzilla, (already was using adaware and spybot)
-Searched Google for bad programs utilizing the stopzilla report.
-Checked control panel for any weird programs running in background.
-run diagnostics (F12 at startup and select diagnostics)
By the way when the search reusults window pops up on its own the desktop icons flicker and the search button in any program I am working in blinks as if I am clicking on it. The left blue column in the search window also flashes.
To see that window I see you click on start-search-and the search results window comes up.
Anyone have a clue?
Message Edited by kb9mdq on 08-30-2004 10:26 AM
dragon171
2 Posts
257
0
Posted March 7th, 2009 14:00
Has anyone resolved this issue yet? I've now got a "Search Results" window popping up at start up also. Additionally it also shows up when I try to open folders in "My Documents".