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asteriks

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asteriks

11 Posts

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June 30th, 2008 10:00

Dot on screen

I have recently noticed a white small dot on the screen. Can been seen on white - light background only.  Is this a pixel error? Anything can be done?
  • ejn63

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    Posted June 30th, 2008 11:00

    Most likely it is a stuck pixel, but unless you have return privileges (i.e., it's brand new, less than 21 days from shipment), Dell will not replace the system/screen.

     

    http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&cs=19&l=en&s=dhs&dn=1018431

  • asteriks

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    Posted June 30th, 2008 11:00

    Thanks. Checked the link and and seems policy not very clear: "

    Your LCD display is subject to replacement if it meets the criteria outlined in the following table:

    Dell XPS™ laptops

    Bright Dots. 1 or more"

    In my understanding 1 dot should mean replacement or??

    Message Edited by asteriks on 06-30-2008 07:26 AM
  • pngonline

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    Posted July 1st, 2008 03:00

    Hey Buddy,

     

    I am getting a Yellow colo vertical line in the left corner of my Dell XPS 1530 Laptop LCD Screen. I diagonise it using the Dell Support site. But still I have this problem. Do u have any idea about this. Please reply to my mail id parthionline@gmail.com.

     

    i will be very thankful to you if i get a quicker response from you.

     

    Regards,

     

    Parthibhan G

    Message Edited by pngonline on 07-01-2008 12:03 AM
  • TheRealFireblad

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    Posted July 1st, 2008 03:00


    @asteriks wrote:

     

    In my understanding 1 dot should mean replacement or??

     


     

    Going on that... you could be right?

    But there's only one way to find out... and that's to contact tech support ;)