Hello,

I am an IT consultant and I have a client that brought me a laptop today that has the dreaded 7 beep code, Dell Insp M5030.  It is out of warranty, but based on the high number of cases I am seeing when searching the web - I am hoping that someone at Dell has realized this is a large issue and wants to help make customers happy.  We would like to find out what the best course of action is, as I have already called the Out Of Warranty support number and they basically said I would need to purchase the part and replace it.  I am okay with the replacement, but I am getting mixed reviews on which part or parts need replacement.  I also feel that there should be some sort of core credit or adjustment on price due to the number of users having experienced failure.  This is clearly a manufacturing issue and the client should not be penalized.

Please help!! Thanks so much in advance.

Marc