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Jameswaters17
3 Posts
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2413
February 10th, 2011 20:00
Cannot charge battery due to AC adapter issues
Every time i unplug my AC adaptor, i get the following error message. http://i1215.photobucket.com/albums/cc507/James_Waters17/Untitled-1-3.jpg
I'm not sure what's wrong, although i have an idea... I think the prong in the power plug has snapped off and is stuck inside the port...
http://i1215.photobucket.com/albums/cc507/James_Waters17/DSC_0046.jpg
I'm not sure what to do, or if this is even the problem.
I'm planning on buying an XPS 15 before i go off to college, but I'd like to leave this laptop with my family as it's still fairly new compared to the others in the house.
Any info would be greatly appreciated.
~James
What does the end of the A/C adapter plug look like?
If it looks like it broke off into the jack you will need a new a/c adapter. Take the battery out and make sure laptop is not plugged into the adapter. Take a pair of tweezers and try and pull the broken plug out of the laptop socket.
Jameswaters17
3 Posts
762
0
Posted February 10th, 2011 20:00
http://i1215.photobucket.com/albums/cc507/James_Waters17/DSC_0041.jpg
Not a great picture, but it's difficult to get a clear shot of it...
This is a full shot of the adapter , the model is LA65NS2-00, the family PA-21
http://i1215.photobucket.com/albums/cc507/James_Waters17/268777_1233161239.jpg
Jameswaters17
3 Posts
762
0
Posted February 11th, 2011 08:00
Great, Thanks.
It's stuck in there pretty good... maybe i can get a grip on it.
Yes be careful not to damage the socket on the laptop. Try working it out a little at a time sort of grabbing on one side of the plug at a time and pull it out.
You may also try to spray a little silicone spray in there to help loosen it.
Take your time. If you get it out post a picture of the laptop socket side.
Thanks
SlamX
1 Rookie
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950 Posts
762
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Posted February 10th, 2011 21:00
Yeah the plug broke off into the socket on the laptop. Try pulling it out like I suggested. Then get a new a/c adapter.