Hi ZsolteX,

As you mentioned you have already tried to install the drivers and the issue remains, I would recommend first uninstalling the drivers completely and then re-installing the “AMD Radeon HD 7670M” drivers. Use “Driver Sweeper” to uninstall the drivers completely from the machine. Click here to download “Driver Sweeper”. Once you have uninstalled the drivers completely, download the video drivers by clicking here. Install the drivers and then restart the computer. Try to connect the TV and change the settings. Check if the problem occurs.

Do reply with results.

Hi!

Sorry for the late reply, I had busy days so I haven't had the chance:( I tried what you suggested, sadly with the same results. My quess is a serious driver problem.

I've managed to save two of the Windows dump files, here are the links:

skydrive.live.com/redir

skydrive.live.com/redir

I know that I can only update the catalyst drivers strictly from Dell, but can I update my Intel drivers from intel's page with the newest driver, because it really looks like this is caused by the intel driver. I love this machine but this is a really annoying error. I hope you can find a solution for this or maybe I should visit my local Dell Service?

Okay, so I didn't wait for your answer, I installed the newest Intel driver. Of course it messed up the switchable graphics but thing is that it worked fine, I could configure the TV display, no crashes. So it really looks like it's a driver bug, pls update the dell driver package, even if it would be perfect it is half year old :(

Pls reply, thank you!

Hi ZsolteX,

Sorry for the delayed response. You have mentioned that you installed the “newest Intel driver” to fix the problem, please share the link from where you downloaded the drivers so that we can review. Also, I see that the drivers caused problems with the switchable graphics, please add in your reply the exact nature of the problem related to switchable graphics.

Hi!

This was the intel driver from Intel's official page:

downloadcenter.intel.com/Detail_Desc.aspx*&DownloadType=Drivers

After I installed this driver the Windows disabled the HD7670m beacuse it detected a problem. In the device manager it showed the usual warning sign and the catalyst control center didn't open. Problaly beacuse there was no active radeon product in the system. I thought this was perfectly normal beacuse the driver was a generic intel driver not compatible with Dell's switchable graphics. I only installed to make sure this isn't a hardware issue and when I made sure, I restored the system to Dell's driver so I've got switchable graphics now.

Hi ZsolteX,

I have checked the Intel Drivers for which you provided the link. If the graphics in the computer is fully functional now, I recommend using the current settings and drivers. However, if the problem persists try installing the drivers from AMD support site. Click here to get the most updated video drivers from AMD for your laptop.

Please reply if you have any further queries.

Sorry you misunderstand, the original problem still exists with the driver from Dell's site. I just tested with new intel if there is a hardware problem wich showed there isn't(but messed up switchable graphics if dell's catalyst installed). I tried to install the most updated catalyst driver with the most updated intel driver, it's a complete disaster, every time a program or game starts to use the radeon GPU, the picture starts flickering. I tried both the 13.4 stable version and the 13.5 beta version from catalyst.

The summary is, if I use the driver from Dell's site, I have a fully working switchable graphics with good performance, but I can't configure HDMI display. If I install any other generic driver from Intel's and AMD's site, I can configure HDMI display, can't use dedicated GPU so can't use switchable graphics.

Is there any update coming from Dell any time soon? Or I should show my problem to my local Dell service? I think I did every possible thing with driver installing, it looks like there is no solution for this.

Hi ZsolteX,

I am sorry I misunderstood the problem. I would like to do further research on this problem please reply with the following details:

1. Ten digits 0x… code of the Blue Screen of Death.
2. Name of the programs and the games during which the screen flickers.
3. Result when you connect the Same HDTV through HDMI to another computer.

Hi!

Sorry for this very late reply, i was overwhelmed with my finals.. the short answers:

1: no ten digit error code, I even photoed the screen to find it, but there is an error message:

PAGE FAULT IN NONPAGED AREA [igdpmd64.sys]

2:I've tried with two steam games, Counter-Strike: Global Offensive, Company of Heroes(new Steam version). This only happen with generic driver from AMD, with DELL driver this problem does not exist.

3:I've got a Dell N5010(4QWQWM1) with Radeon HD5470, I used to connect this to HDTV, works perfectly.

Funny thing is, since then I tried to connect to my 3521 a Samsung Syncmaster 2243sw with HDMI to DVI cable, it works perfectly, first it doesn't need configuration like the HDTV, second there is no crash when I open Intel Control Panel, I can configure the screen if I want.

So it looks like the notebook is fine, the HDTV is fine, they just don't like each other :D Maybe there is some incompatibility in the intel driver and the auto installed "SONY TV" driver. Sadly there's no other HDTV I could try with only my Samsung monitor, but I think there is not much difference.

Hi ZsolteX,

“PAGE FAULT IN NON PAGED AREA” means the system tried to access a nonexistent piece of memory, almost always due to the following reasons:

1. A driver trying to access a page of memory that is not present
2. A system service (ex. virus scanner) failing in an exceptional way
3. Faulty or incorrectly seated memory
4. Corrupted data on the hard drive

If there is any anti-virus software installed in the computer, uninstall the same and check.

To ensure the problem is not with the Hard Drive or Memory, reseat the Memory and Hard Drive and try running a full scan on Hard Drive and Memory Modules. Click here to find steps on how to run Dell 32-bit Diagnostics. Run “Extended Test” on Memory and Hard Drive. If the tests return any error codes, do reply with the same.

If all of the above does not conclude to any errors or problems, then the issue might be compatibility (between monitor and video card) related.