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DELL-Chris M

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DELL-Chris M

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October 9th, 2006 12:00

XPS 410 Delay 1

All,

Use this thread to discuss the XPS 410 delay.


DELL-Chris M (old account)

#IWork4Dell

  • Cystum

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    Posted October 9th, 2006 12:00

    Thanks  a lot. This is what i was hoping for.
  • psulaw09

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    Posted October 9th, 2006 13:00

    I would definately like more information concerning the delay. I ordered my system soon after the system was released, waited nearly two months to receive it, only to find out that a problem is causing a delay in shipping now. Will the problem causing a delay cause issues for me down the road? Is this a situation where I will be forced to send my computer back and then be forced to wait for the system again? I understand the risks associated with ordering a system as soon as it is released, but I had little choice as I needed a computer, but wanted a C2D. I also understand that I at least have my computer, but what good is it if I have a faulty system in need of repair? And if it needs to be repaired or replaced will I be forced to undergo another delay? It would be nice to have some answers. However, I still feel lucky that I haven't been subjected to the delays and treatment that the XPS 700 customers have.
  • Cystum

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    Posted October 9th, 2006 14:00

    mine still the same "in production" since 9/25.
  • thebob23

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    Posted October 9th, 2006 14:00

    Ok since we have our own thread, has anyone's order status changed? I ordered on 9/25 and it hasn't moved out of build stage. My config is:

    Intel Core 2 Duo E6300
    2GB Dual Channel DDR2 SDRAM at 533MHz- 2DIMMs
    256MB ATI Radeon X1300 Pro
    640GB Performance RAID 0
    19 inch E196FP Analog Flat Panel Monitor
  • gclarkso

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    Posted October 9th, 2006 14:00

    Just a FYI to possibly give you an idea when you may be receiving your 410...
     
    My PC is scheduled to be delivered today, 10/09.
     
    Ordered:09/18
    Shipped: 10/06
     
    E6600
    7900 GS
  • Clos212

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    Posted October 9th, 2006 14:00

    same here bob.. online status hasnt changed but on the phone it says its currently in the build stage which a relief for me.. most likely and hopefully itll be done, tested, and shipped by the end of this week.
  • thebob23

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    Posted October 9th, 2006 14:00

    Ok so quick update, online my status still says in production, but when i called up dell for my order status it has moved out of build into testing, so hopefully that is a good sign. Cystum, maybe the same has happened for your system, you should check out your status over the phone. Good luck everyone.
  • Cystum

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    Posted October 9th, 2006 15:00



    thebob23 wrote:
    Ok so quick update, online my status still says in production, but when i called up dell for my order status it has moved out of build into testing, so hopefully that is a good sign. Cystum, maybe the same has happened for your system, you should check out your status over the phone. Good luck everyone.


    Thanks for the info. I called today and the automated system told me it is in production and it is in the build stage. I call again tomorrow, see if that get's changed.
  • winnieB

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    Posted October 9th, 2006 16:00

    no movement from mine, order sept 14,
     
    E6700
    7900 gtx
  • Chopper203

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    Posted October 9th, 2006 17:00

    Here's the notice I received today,
     
    What a bunch of inept bumblers, this will without a doubt be my last purchase from Dell unless this is taken care of
    satisfactorily. This after asking 3 times last week to confirm that this order would ship on Monday.
     

    Dear Valued Customer,
    We have reviewed your order. Although we had anticipated being able to ship your order sooner, we are experiencing an unexpected delay with your order 262103073 and will not be able to ship this order and any associated orders until on or before 10-16-2006.


    To the forum moderator, maybe you can send this to someone that is capable of providing answers, as no one in the Home/Home office customer seems to be able to. What does it take to get a real honest answer from someone at Dell, not just " We're having a parts shortage" or " There's no one here who can tell you why there's a delay" This is pathetic. We build industrial waste water treatment systems, If I had to tell our contacts at Pfizer or Merk " There's no one here who can tell you why there's a delay" We'd be out of business. When required, we come to Dell for PC's to be used with our systems. If this should happen once for a client system, we'll never order another one and this I do have control over.