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RLJ50

updated

18 years ago

R

RLJ50

8 Posts

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1654

May 18th, 2009 16:00

Unable to start Windows XP

Here's my problem:  when I turn on my computer the system boots until the Windows XP screen appears.  The horizontal bar that indicates the system is booting up continues to show activity but the computer never gets past this screen.  I can start the computer (Windows) in the Safe Mode but not in the normal mode.  What do I need to do to fix this?

Thanks!

RLJ

  • Davet50

    6 Operator

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    14442 Posts

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    Posted May 18th, 2009 16:00

    If you can start in safe mode then a driver or some software update is causing the system to hang on boot.

    What you can try is once in safe mode do a system restore to a point when you know it was working.

    If that appears not to work your next options are a system repair or a repair reinstall.

  • The_Namek

    2 Intern

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    2794 Posts

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    Posted May 18th, 2009 21:00

    RLJ50,
    I don't think I'd jump to doing a system repair or a repair reinstall if running a system restore in safe mode doesn't cure this problem. Instead, try the clean boot procedure detailed here to isolate what's causing the issue.

  • 330

    0

    Posted May 18th, 2009 22:00

    Hi,

    This kind of issue normall occurs if the startup program is blocking

    Boot computer in safemode

    Start > Run > type in MSCONFIG > you will get System Configuration Utility window under that click on Startup Tab and click on disable all > Click Apply > Click Close > It will ask you to restart computer just go a head and restart it that should take care of fixing it if not....

    If the video driver is corrupted also you may have this kind of issue. Uninstall Video driver using following steps.

    Boot the Computer in Safemode

    Right click My Computer > Go to Manage > On the left side of the screen you will have Device Manager do a single left click on it > On the left side of the screen you will have Display Adapter/Driver >  Under that you may have Intel/NVidia Video driver > Right click on it and click on uninstall and restart the computer

    Regards

    Shaggy