UNSOLVED
printer 922
I've been having a problem with my printer (922) for a couple of months now. It will begin to print but gets jammed. There's nothing physically inside of the printer to stop it from printing I've opened it up and everything, there's nothing inside or broken, that I can see with the "naked-eye" . I've been sent on a "wild goose chase" when I'm actually connected to a "so-called" tech. When I just spoke with a tech, he was trying to put me off on someone else. He was no help at all. Which is very irritating because that is suppose to be his job, right? Anyway is there anyone else having an issue like this or can anyone assisist me, please.
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Posted March 25th, 2006 10:00
Along with potential mechanical or paper jam problems, make sure you are using good grade of paper and the proper weight. Some of the recycled papers tend to jam. Also, if you are in a high humidity location it can cause to the paper to expand and also cause paper jams.If none of the suggestions on this forum section have helped, repost on the "Dell Ink jet" section of the forum as that forum is specifically for assistance with Dell branded units. Dell's are made by Lexmark and although you wont find any direct support on the Lexmark for Dell units, they may have some general paper feed info that will apply as the same mechanism is used on many Lexmark's.
Inspiron 16 5630 Laptop and WD22TB4 Docking StationSelf-built desktop for recording studio application128
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Posted March 26th, 2006 23:00
Sure it's the right cartridge(s) for this model and correctly installed? If it's not seated properly it may be hitting something. Try removing and reinstalling, according to the instructions.
Ron
Dream Master
118 Posts
128
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Posted March 25th, 2006 05:00
Does the paper load properly? Watch when you try to print. Does the paper get pulled by the tractor feeds squarely or does the paper get pulled sort of off center into the printer?
I have found that if you keep the paper feed tray as full as possible, it pulls paper more squarely and eliminates lots of jamming issues.