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JoanTTT

updated

27 years ago

J

JoanTTT

2 Posts

0

13804

March 14th, 2000 15:00

PLEASEEEEE HELP!!!! CANT RECIEVE EMAIL!!!

I have two different emails outlook express & Microsoft outlook2000 I am having the same problem with the both of them! They cant send mail! I nedd help!!\\

The message that comes up says


The TCP/IP was unexpectedly terminated Account (MSN MAIL smtp.email.msn.com


PLEASE HELP!!
  • perplexed

    2 Intern

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    Posted March 14th, 2000 17:00

    Gosh Mam, it twern't nothin!
  • perplexed

    2 Intern

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    Posted March 14th, 2000 17:00

    This is often caused by your internet antivirus program. Turn it off. See if everything works. You still get scans, but after the fact. You may have had your antivirus program remove your TCP/IP settings. Call your ISP; they will help you put everything back. If you have Norton AV 2000, download the upgrades from live upgrade. They have a patch that stops this behavior. Good luck!
  • Venture1

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    Posted March 14th, 2000 17:00

    Joan,

    Try putting "secure" in front of the "smtp.email.msn.com". To read :
    secure.smtp.email.msn.com

    This is true especially if you connect using an ISP other than MSN or if you are on a LAN.

    If that doesn't work, just change it back.
  • JoanTTT

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    Posted March 14th, 2000 17:00

    I really appreciate your HELP!!! IT worked !! thanks alot Joan
  • Venture1

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    Posted March 14th, 2000 18:00

    LOL

    Now I'm perplexed. Which one worked?
  • perplexed

    2 Intern

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    Posted March 14th, 2000 21:00

    That's easy to figure out. Just turn on the internet scan option. If everything still works, it was the upgrade. However, it was probably the internet mail scan.
  • Venture1

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    Posted March 15th, 2000 09:00

    ---->Venture scratches his noggin - a little in confusion, but mostly in amazement<----
  • Terrytulsa

    1 Rookie

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    12 Posts

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    Posted March 15th, 2000 19:00

    does this still work?