‎Modem problem? | DELL Technologies

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Den.

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24 years ago

Den.

44 Posts

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4042

June 30th, 2002 02:00

Modem problem?

I can't get online. This is the message I get.

"Compuserve was unable to initialize your modem."

I have no clue. Does someone know what this means, and how to fix it? Thanks. Den.

O
Orionys
5 Posts
120
0
Posted June 30th, 2002 06:00
OS would be nice. Run the Modem diags on your com port and see if it reply's. If you got anything listening on that modem or com port, that would cause that message. Turn off any software that might be doing it, PCAnywhere or any fax software.
I
ISGuy
82 Posts
120
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Posted June 30th, 2002 11:00
Make sure that you have a CD with your modem drivers on it, just in case...
Reboot.
Delete the modem through the control panel.
Reboot.
Let the system find the modem again. Make a note where it is (comm port #)
Let CompuServe try to find the modem again.
--ISGuy