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bb501

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bb501

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January 12th, 2014 12:00

Manual for XPS 8700 Gone!

Please forgive me for the long read.  I always check for manuals before I buy a PC.  I did check yesterday (Saturday) and all the manuals were available for download for the PC I wanted to buy.  I did not download any of them as I was unsure if I was going with Dell or HP.  Today I decided to buy the Dell X8700 and placed the order.  Well dumb me went to the Dell Support site after the fact and I was going to down load the manuals and other data.  Much to my surprise they are no longer on line.

Does some have those manuals in downloadable format  that would share with me please.  I don't want to cancel my order over the lack of manuals.  Thank you very much to all.

Steve

  • shesagordie

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    Posted January 12th, 2014 12:00

    bb501

    You can find Dell's XPS 8700 Owners Manual in PDF form, here:

    ftp://ftp.dell.com/Manuals/all-products/esuprt_desktop/esuprt_xps_desktop/xps-8700_Owner%27s%20Manual_en-us.pdf

    Bev.

  • osprey4

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    Posted January 12th, 2014 13:00

    Hi BB501,

    Google will find them as well. For whatever reason, the support site is not showing any manuals today.

  • shesagordie

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    Posted January 12th, 2014 13:00

    John,

    God bless Google. LOL

    Bev.

  • catsam

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    Posted January 13th, 2014 07:00

    Steve, the link that shesagordie gave you is correct. I don't think any manuals come with the new p.c.'s anymore. I also  had to download the manual. Get lots of paper and ink. 86 pages worth. Should be a discount from dell, you are lucky it even came in a box and not a bubble wrap. Dell sounds like a bunch of easter peeps, cheap, cheap, cheap!

                                                                                                              catsam

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    Posted January 13th, 2014 10:00

    U r absolutely right Catsam!  Few years back when I bought my Dell CPS 420 I was suitably impressed by the whole package, i.e. it came with a manual in a nice padded binder, it included all the diks i would ever need to reinstall anything and it even came with its own special Dell mousepad.   Now the XPS 8700 I rec'vd in Nov has none of that cachet so it seems Dell will hasten the death of the desktop PC by shortchanging the very buyers of them!  Even the Dell website is a poor imitation of what is used to be.  In the past, the links worked. Now, it seems a toss up on their operability.  Even the options Dell offers are incongruous with common sense, e.g. I had to buy my RAM elsewhere since Dell would only alalow me to purchase half of the stated RAM capacity of the machine.  Similar issues with their offerings on SSD, wireless keyboard & mice, etc. The company that once knew how to do it right, is now learning how to do it all wrong.   

     

     

  • shesagordie

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    Posted January 13th, 2014 12:00

    Steve, the link that shesagordie gave you is correct. I don't think any manuals come with the new p.c.'s anymore. I also  had to download the manual. Get lots of paper and ink. 86 pages worth. Should be a discount from dell, you are lucky it even came in a box and not a bubble wrap. Dell sounds like a bunch of easter peeps, cheap, cheap, cheap!

                                                                                                              catsam

    catsam

    When I purchased a Dimension 8400 in 2005, Dell was no longer shipping hard copies of their owners manual, it was in an application on the hard drive, this very handy when/if the hard drive failed.

    Bev.

     

     

  • Mary G

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    Posted January 13th, 2014 13:00

    The link to the manual is also available on your computer if you open My Dell tile on the Start Screen and select Support.

  • catsam

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    Posted January 15th, 2014 09:00

    yepper! agree, in 2002 I bought  dimension 4550 which still runs pretty good. It's not just dell, but it seems everything you buy you have to download a damn manual for whenever you have problems or questions. Hey, not everyone has a computer, or can afford long distance calls for tech support only to be put on hold. Two years ago I bought an asus laptop for my wife and had great support. Dell has really gone downhill.

                                                                                                                                                                   catsam

  • shesagordie

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    Posted January 15th, 2014 13:00

    yepper! agree, in 2002 I bought  dimension 4550 which still runs pretty good. It's not just dell, but it seems everything you buy you have to download a damn manual for whenever you have problems or questions. Hey, not everyone has a computer, or can afford long distance calls for tech support only to be put on hold. Two years ago I bought an asus laptop for my wife and had great support. Dell has really gone downhill.

                                                                                                                                                                   catsam

    catsam

    I cannot say that about Asus, purchased a video card with a three warranty March last year, the card failed in 10.2013, still have not have received the replacement, had to use the Oakland/Bay Area BBB, to get answers/replies from Asus.

     Just Faxed Asus the completed forms I received early today, back to them [again], hopefully this sorry situation will end soon and I'll be sent the new card, but somehow I have my doubts!!!!

    Bev.

    .

  • catsam

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    Posted January 20th, 2014 15:00

    Wow, that really bites! Actually in reality, I'm not quite so sure that any manufacturer these days really care about anything that happens after the point of sale. They seem to feel that everything is just "throwaway" so just go out and buy a new one.