UNSOLVED

jgregori37

updated

14 years ago

0

9342

June 1st, 2012 11:00

Installing new RAM in Dimension E520 - 4GB total, only 3GB recognized by Windows

Hello --

I'm running Vista on a Dimension E520, which is a few years old now, and came with 2 GB of RAM.  I just installed two new 1GB cards.  The setup utility tells me I've got 4 GB installed (correct), but when I get into Windows, Computer > Properties tells me I only have 3GB.  Any ideas what might be going on?  I tried switching the two new cards to see if that made any difference, and it didn't.  Somehow it's not reading that fourth GB.

Thanks for any help you can offer!

Joe

  • 461

    0

    Posted June 1st, 2012 11:00

    I feared you might say that.  Thanks, though!  I'm seeing some other posts on other boards about this being an inherent limitation of a 32-bit systems.  Didn't know that.  Apparently, from what I'm reading elsewhere, the system uses and recognizes that extra 1GB even if I can't get at it.  

  • 461

    0

    Posted June 1st, 2012 11:00

    Thanks for the quick reply!  32-bit.  Is there something I can do to get it to see that 4th gig?

  • zspaldin

    12 Posts

    461

    0

    Posted June 1st, 2012 11:00

  • zspaldin

    12 Posts

    461

    0

    Posted June 1st, 2012 11:00

    Upgrade to a 64 bit OS.

  • zspaldin

    12 Posts

    461

    0

    Posted June 1st, 2012 11:00

    Do you have 32 bit or 64 bit Vista?  If it's 32 bit that may be why.