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Dimension 2400 SoundMAX Integrated Digital Audio problem
Hello all,
Sorry for the length of this post, but please bear with me!
My Dimension 2400 running windows XP stopped booting recently. I could not sort the problem, so I have just re-installed windows XP. As I was installing the drivers, I noticed that the SoundMAX Integrated Digital Audio Driver would not be installed from the Resource CD. Any attempt would crash the system, and the system would not subsequently boot, which was the original problem. So I downloaded the latest driver from the Dell website and installed it. It seemed to go through OK, but when I re-started the system, it kept giving me an error code "No ADI codec driver is installed". Also, I could still not play any sound, and the system tells me that no drivers are installed for the "Multimedia Audio Controlled". When I try to re-install the drivers by the wizard, it simply cannot find them, even when I ask it to look in the Resource CD or the folder that my downloaded version is.
Can you please help? Why can I not get the correct driver installed for my Multimedia Audio Controller?
Many thanks in advance,
Kourosh
- >Did you remember to install the motherboard chipset driver after you installed the O/S?Thank you for your reply!Yes. I just re-installed the chipset driver to make sure, and it still does not work. Everytime I switch the computer on, it tells me that new hardware (Multimedia Audio Controller) has been detected, but it cannot find the right software for it.Could there be a problem with the hardware itself? Would it get sorted out if I bought another soundcard and installed it?Thanks, Kourosh
- Hmmm....sure sounds like a driver issue (pardon the pun). While searching thru some old posts about this problem, I found a few suggestions to try:
First, check in the System Setup (BIOS) to make sure that the intergrated audio is enabled (turned "on") and that you are using the AO5 BIOS version.
And secondly, here are two driver files for the intergrated audio. the first one is the latest version: R94481.EXE and is found here:
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R94481&SystemID=DIM_PNT_P4_CEL_2400&os=WW1&osl=en&deviceid=2430&devlib=0&typecnt=1&vercnt=4&formatcnt=1&libid=3&fileid=122481
The next file is: R89530.EXE and is found here:
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R89530&formatcnt=1&libid=0&fileid=116781 Thanks again,
I reinstalled the driver as suggested. When the computer reboots, I get a DSndIP error "No ADI codec driver is installed", and then I am back to square one. Windows tells me that new hardware is detected, but no driver installed.
What does "No ADI codec driver is installed" mean?
The intergrated audio is definitely enabled. How do I check to see if I am using the AO5 BIOS version?
Thanks in advance,
Kourosh
- OK, let's work on a couple of your questions first:
"How do I check to see if I am using the AO5 BIOS version?"
Take a look at this Dell page that shows you what you will see when you enter the System Setup (BIOS) of your computer:
http://support.dell.com/support/edocs/systems/dim2400/en/sm_en/syssetup.htm
On the first page, near the top right-hand corner and just above the computer's Service Tag number, is the BIOS version number that's presently installed on your machine. Also, scroll down this page until you come to "Integrated Devices (Legacy Select Options) and press "ENTER". In the list that appears, check to make sure that "Sound" is set to "On" (this is the default setting).
"What does 'No ADI codec driver is installed' mean?"
Windows is telling you that the audio driver and codec (driver enhancements) are not properly installed.
Since this is a fresh install of Windows XP, my question is for you is "Have you installed SP2 to your Windows XP yet?" The reason that I ask is that SP2 fixed alot of issues with XP...one of them being proper driver installs. This may be a factor with this problem. If so...great, lets move on. I'm assuming that you have downloaded a driver from Dell that was recommended to your Desktop or a folder that you know the path to. Now, go to your Device Manager and remove (uninstall) any drivers, etc. listed under "Sound Devices". While you are still in the Device Manager, click on Action > Scan for hardware changes. It should then show it found a device and a choice to install - there you direct it to the folder with the drivers you downloaded.. Now reboot and check the results. Thanks again,
I have now had a chance to try the things you suggested:
1) I definitely am using A05 version of the bios
2) I have successfully installed Windows XP service pack 2 - it makes no difference.
3) I have dowloaded (again!) the sound driver from the Dell site. I uninstalled the sound drivers under my device. I then reinstalled the drivers from the folder that I downloaded the new drivers into. The new driver does not install. I get a messgae telling me that there was an error in the installation which is then aborted. I have tried this cycle several times. My attempts at installing the driver (SoundMAX) either results in an error as in above, or simply crashes the system and I have to reboot :-(( It is very frustrating!
What are my options at this stage?
a) Re-install windows XP again (I would hate to have to do this again!), or
b) Put in a completely new soundcard and use that (would this get over the problem?)
c) do I have any other options?
I much appreciate your help,
Kourosh
Hi! I read on one of these forums that someone with a similar (but not necessary identical) problem managed to sort it out by re-installing windows XP from a new and more recent CD. I only have access to the old CD which came with the Dell computer about 2.5 years ago. How did you re-install your XP?
Kourosh
SloMoShun
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Posted June 4th, 2006 17:00