A flashing yellow power button indicates that there is something wrong with the power supply.  If the computer is only 2 days old, Dell Tech Support should deal with this issue and either replace the power supply, or your friend should send the machine back before the 21 day return period expires.

Whatever you do, do not have him switch the 115V/220V switch on the back of the computer!!! The wrong setting will most certainly fry the computer.  It should be set on 115 V for the electrical system in the United States and 220 V in Europe and most other foreing countries.

Steve

Thanks for the response back. Question: Will Dell send someone out to fix the issue? If so, would it be next day? Or appointment set date? Also, when he sends the unit back to Dell, will the same unit be sent back? Or a brand new unit?

It depends on the extent of the problem and which warranty was purchased with the system.  Why don't you have your friend read the warranty that came with the computer.  If your friend decides to send it back, it is a return.  He would have to then order a new computer.

Steve

No matter if you have warranty or not, this still will have to go thru troubleshooting... Unless you go thru the 21 day return policy... (up to the customer) First off Dell's tech support will be a long drawn out process, but must be done... So have a little patience

Try this while waiting on tech support to process your call.... unplug the system , take any cables to h/d c/d, floppy away from motherboard. take out any modem cards, network cards anything in the pci slots... turn the system on and see if you get a green light and post to Dell screen,,, if so add cards and cables back one at a time to see which on it is... If Amber light continues, remove the memory turn on the system and see if you get 2 beeps.. if no beeps you have a bad processor, motherboard. or Power supply... If you get beeps try the steps in the beginning of this paragraph but in a different order.. If you get no beeps you may try to reseat the processor (if you feel comfortable doing this) by process of elimination you can figure out what is wrong..

Hate to disagree with the earlier post but plugging the power supply into the wall with 220 selected will not burn up a board, 115 is 115 no matter how you send it there... True the selector should be on 115 and will not work on 220 but your not putting 220 thru the system....

Hope this helps,

Deeebs 

Opening the case on your Dell does NOT void the warranty. There is no sticker or seal that Dell puts on there to find out anyway. I worked as a contractor for Dell for 2 1/2 years and never once had them ask if it looked like the case had been open. Also if you have ever talked to Dell's warranty support, you would know that there is no parts or technician ever dispatched before you open the sytem and do some troubleshooting. They send a tech with the part that is needed not a whole computer.

Just my thoughts.

 

Deeebs

Your right I'm just upset to the fact I spent A lot of money on a dell computer  that worked only for two months past the warranty then the mother board goes and maybe the processor and my Gateway going on 7 years and no problems. And I called Dell and they will not help me and I have bought two desktop and one laptop from them. I know I will buy a new computer but it will not be a dell.