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M17R2 Freezes when plugged in from Battery
As title says Using my 2k Alienware M17R2 and it will freeze when I plug it in from battery use.
i7 A10 Bios
Dual 5870s ( CCC 11.6 )
8gb ddr3
This is From a FRESH install with no other software but the needed drivers. This is the worst money ever spent.
Any ideas?
Responses (6)
Solutions (0)
Well that sounds like a possibility , however I didn't do it at first. Also when I did the fresh install , AND before I filled it up with necessary drivers I tried it and it didn't freeze.
No I do not know what driver set it off. I had installed about 5million before it was noticed.
Let me add some more clear info.
When In safe mode I can unplug and replug the adapter without a problem. I have now also while in normal windows disabled Alienfusion and OSD it still will freeze. I have tried to run the hard drives in raid 1 instead of 0. I have done all the windows updates. And checked the power settings so theres no wrong set up. Im so fed up with this overpiced junk.
7Leagueboot
2 Intern
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501 Posts
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Posted June 17th, 2011 10:00
Call Dell/Alienware support. They will run through a series of diagnostic tests with you in order to identify whether it's a hardware or software issue.
aliensssomggg
3 Posts
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Posted June 17th, 2011 10:00
what i would do , is do a system restore to factory defaults , worth a try ayy ?
89fordprobee
1 Rookie
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1233 Posts
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Posted June 17th, 2011 18:00
i had dual 5870's in my R2 BUT removing one the battery to ac problem went away both cards .. would freeze up .. so i think its with the xfire or somthing that either dell cant figure out or dont care too:O since when on battery it shuts down a card ... idk just a thought since with one card i had no issues

aliensssomggg
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Posted June 16th, 2011 17:00
this is gonna sound stupid and obvious , but its probably the the charger , OR , where the charger connects , i would call support and ask them to see if you can have one of theyre guys come down and check it out