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malmeida13

updated

6 years ago

0

1556

May 11th, 2021 10:00

Latitude 5420 - Not imaging SCCM TS

We have about 90 new Dell Latitude 5420 laptops and we are running into this issue. When starting a reimage with an SCCM TS, the 5420's are super slow getting through the reimage process. Most fail after a while with error code 8007002 in the TS. When I run the logs in Config Manager, it doesn't show me an error. I added WinPE A23 drivers into the boot image in addition to the latest driver packs but it still occurs. We have Latitude 5400's, 5410's and 5490's and they all image without an issue. Has anyone run into this?

  • cmacmillan

    1 Message

    1041

    0

    Posted August 3rd, 2021 00:00

    Yep suuuuuper slow on the reimage - disabled RAID and enabled AHCI and it progresses to the tasks, then redoes them over and over. Its just looping - I watched it do it - completes finishes up restarts (all the task messages look good no errors) then it restarts and starts the task sequence again!

    I'm assuming you don't have 90 5420s gathering dust, mind sharing what you found?

  • Gisbourne

    3 Posts

    669

    0

    Posted April 7th, 2022 04:00

    Me 3. Still can't get Dell's current **20 series machines to boot after imaging (just wind up in a boot loop). Even created a brand new image from scratch as the vanilla Windows 10 21H2 iso works, but not after we've adapted the image for some reason.

    Now spent many many many hours trying to get to the bottom of this. Image works fine on older Dells and our Lenovo M500 (tiny) desktops.

    SO frustrating and sadly support from Dell has been almost none existent.