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CyanP1xel

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CyanP1xel

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June 22nd, 2021 10:00

Dell G3 3579 Charging Issue

My G3 3579 is having a charging issue where even when its plugged, it frequently flickers from on battery to charging. At first, I tried a different charger, and the result was the same.

I have also tried:

-updating the BIOS

-changing Power Management in BIOS from Adaptive to Standard

-unplugging the charger and plugging it back again

-Unplugging the charger, holding the power button 30 secs - 1 minute and turning it on

All of which have not worked. Additionally, I tried my charger on another G3 3579 Laptop but there was no issue, so I know that the problem is within my unit. I also learned from the BIOS that my Battery was in Poor Health, and I cannot order parts from Dell Support because it does not ship to my country.

  • ejn63

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    Posted June 22nd, 2021 10:00

    The jack should solve the problem.  Generally, either the DC plug or jack is the cause.

    If not, the mainboard is the part to replace.

     

  • ejn63

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    Posted June 22nd, 2021 10:00

    Beyond the battery, the part that likely needs replacement is the DC jack.

    https://www.ebay.com/itm/264386078493

     

  • CyanP1xel

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    Posted June 22nd, 2021 10:00

    should there still be a problem with that, what would be the next step?

  • CyanP1xel

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    Posted August 2nd, 2021 08:00

    UPDATE: I switched my battery. Seems like the problem still persists. Looks like I have to really change the jack now. Things are really feeling grim for me :c

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    Posted August 26th, 2021 02:00

    Argh, I'm late on this topic, I tried to change the battery as well on my G3 15 3579 and it didn't change anything for me neither. A little improvement was to use another adapter, I've got a 65W Dell adapter form another laptop and it's (a little) better, I can light the screen up without having the issue (if the battery is at 100%) which is quite surprising as the power is lower with this adapter than the original. Still, the issue is there, I can't play anymore with this laptop. Please, keep us informed if you get any solution.

    Hope to hear from you again, good luck solving this issue.