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egreso_6ad468

updated

13 years ago

0

8574

February 22nd, 2014 05:00

SAN HQ problem

Hi everyone,

I have litle problem with SAN HQ supportassist. When I try to send data collection thru supportassist it end with this error (or warning)

In activity log is this error:

I have no idea where the problem can be...


Thanks

Michal

P.S. sorry for me english...

  • wadet5k

    24 Posts

    286

    0

    Posted February 25th, 2014 03:00

    The task will repeat at the time listed to try again. If it continues to fail you might need to verify that your host that is running the SAN HQ server service can reach out bound networks. Because this is used to send information to Dell Remote Support Teams.

    Review the support assist log.