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sac3scott

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14 years ago

S

sac3scott

105 Posts

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3423

December 6th, 2012 12:00

DiskExtender Migration from Centera to ATMOS issues

We have vendor migrating from Centera to ATMOS using Disk Extender. The migration works but continually gets intermittent errors below whcih they fear slow it down. DAta is fine once on ATMOS.

Running DX 6.5.0.440 SP3 path 1

Centera 4.1.0-3672-1-0

ATMOS

ERR 11/30/2012 07:07:54 (0D48) [XmsEmc.cpp, 3824] A Centera hardware error is encountered
ERR (4294957195, FP_SOCKET_ERR, "Error on network socket").
ERR 11/30/2012 07:07:54 (0D48) [Dm_Media.cpp, 3727] Failed to delete file
ERR \Annotation3\2012.11.28\1.2.840.113619.2.278.3.531423784.875.13
ERR 53746056.627.97 from media NARDs3-ATMOS-001 (16686,
ERR XERR_MEDIA_SERVICE_OFFLINE, "The media service is offline.").
ERR 11/30/2012 07:08:26 (1330) [XmsEmc.cpp, 3694] A Centera hardware error is encountered
ERR (4294957195, FP_SOCKET_ERR, "Error on network socket").
ERR 11/30/2012 07:08:26 (1330) [Dm_MediaMoveQueue.cpp, 967] Move of file

Network sees no issuse on ATMOS IP or DX host. ATMOS see no issues either.

  • 2138

    0

    Posted December 6th, 2012 22:00

    From the above errors it appears there is some Centera issue. Please raise a support reqest and we can look at the issue.

    regards
    Sreenidhi

  • sac3scott

    105 Posts

    2138

    0

    Posted December 7th, 2012 10:00

    Centera case is still open under SR 51648264

    Scott Cuthbertson

    Storage Management Specialist III

    SAN/Unix/Data Protection Services

    Catholic Health East

    Information Services MS 103

    3805 West Chester Pike - Suite 100

    Newtown Square, Pa. 19073

    www.che.org

    Office: 610.492.3859

    Work Cell: 484.844.0688

    Email:scuthbertson@che.org

    Alternate Email: uds-teammembers@che.org