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Trim1990

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5 years ago

T

Trim1990

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July 2nd, 2021 01:00

DELL SC4020

We purchased a storage from ebay, reset to factory settings, but there was a problem with the license, the seller is not responding. How do I know if there are storage licenses and how to activate?

  • DELL-Sam L

    Community Manager

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    Posted July 2nd, 2021 10:00

    Hello Trim1990,

    With compellent systems the license is tied to the controllers and the company that originally purchased the system.  If the company hasn’t done a transfer of ownership to you then you will need to purchase the license for your system in order to deploy it and use the system.