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contsis-yahoo.com
7 Posts
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2408
April 30th, 2019 07:00
R710 Bios Update
Getting below error when trying to update BIOS via OpenManage.
Any help would be appriciated - I have many of these to update.
Thanks
4/30/2019 10:39:40 AM Verifying Connectivity/Credentials
4/30/2019 10:39:41 AM Verifying Connectivity/Credentials: OK
4/30/2019 10:39:41 AM Checking the status of LifeCycle Controller: LifeCycle Controller is ready
4/30/2019 10:39:41 AM Downloading Packages.
4/30/2019 10:40:05 AM Package BIOS_0F4YY_WN32_6.6.0_01.EXE is queued for download
4/30/2019 10:40:07 AM Package BIOS_0F4YY_WN32_6.6.0_01.EXE download initiated. (As IDrac Job ID:JID_001556635206)
4/30/2019 10:43:08 AM Checking the Status on the following Jobs(s): JID_001556635206 (BIOS_0F4YY_WN32_6.6.0_01.EXE)
4/30/2019 10:43:09 AM BIOS_0F4YY_WN32_6.6.0_01.EXE( JID_001556635206) has failed with the following message:
Package verification failed.
MessageID: RED007
4/30/2019 10:43:09 AM Download Error occured.
4/30/2019 10:43:09 AM
4/30/2019 10:43:09 AM Package BIOS_0F4YY_WN32_6.6.0_01.EXE failed.
4/30/2019 10:43:09 AM Update failed.
4/30/2019 10:43:09 AM Software Update Task Failed.
4/30/2019 10:43:09 AM Inventory will be triggered approximately after 20 minutes and expected to complete in 3-4 minutes.
contsis-yahoo.com
7 Posts
2179
0
Posted May 1st, 2019 09:00
Thanks for the quick response.
iDRAC was at 2.90 so I pushed available (2.92), reboot and retried BIOS but same failure. No Problem doing the iDRAC.
BIOS is at 6.4.0 - available is 6.6.0
Lifecycle Controller is at 1.7.5.4
DELL-Chris H
7 Practitioner
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9682 Posts
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48046 Points
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Posted May 3rd, 2019 11:00
Download the version titled R710-060600C.exe.
Copy it to a form of bootable media, such as 32-bit diagnostics media.
Then after booting into the diag tool exit to cmd prompt and run R710-060600C.exe from there.
That should update the bios, so let me know how it goes.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
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I bought an old dell r710 to use as development platform for pnsense. The seller who sold it to me did in fact update all the components of this machine.
I must have drunken my brains for breakfast using the life cycle solution i rolled back the version all the of the firmware. This includes the bios. and the server works.
I am not clear on your solution I created a bootable USB with rufus. (freedos) when i boot the server from the usb I get the c prompt.
what should i add to this USB to update the bios currently at 6.4 to 6.6. I tried to add r710-060600c..exe but the solution did not work. I tried adding the Diagnostics_Application_2MM6J_WN64_5162A0_5162.1.EXE.and this did not work. when you say booting into the diagnostic too what do you mean
Thank you for being patient with me
DELL-Chris H
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48046 Points
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Posted April 30th, 2019 10:00
Contsis-yahoo.com,
Normally the Red007 error is due to the iDrac being to far behind. Would you do me a favor and confirm the current versions of the BIOS, iDrac, as well as Lifecycle Controller? That way we can determine the best course of action to get the server updated.
Thanks
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!