Hi @Dell-Cares,

 

I am seeking support regarding my Dell laptop order.

 

The laptop was purchased using my own Dell account, my own email address, and paid for using my personal bank account. 

 

I am now preparing documentation for an insurance claim and need to provide proof that I am the actual purchaser and owner of this laptop.

 

I can provide supporting evidence if required, including my Dell account details, order confirmation emails, payment records, bank statement, and any other information needed for verification.

 

Could Dell please assist by providing one of the following documents if possible:

1. A copy of the invoice showing my name and billing address; or
2. An updated invoice with my name as the purchaser/billing contact, if this is allowed; or
3. A proof of purchase / ownership confirmation letter stating that this order was made through my Dell account and paid by me; or
4. Any official document Dell can provide to help confirm that I am the purchaser and owner of the laptop.