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Go to SolutionHow to get a Flare upgrade without maintenance with EMC
Hello,
We have a production CX-700. We currently do not have maintenance with EMC and our support is only for hardware with a partner vendor. That partner vendor does not have access to FLARE code. We are at FLARE 19, and I would like to go to at least FLARE 26. I called EMC and they said the only way this can be done was to re-sign a maintenance contract with them(EMC). Then I saw a paragraph on powerlink that says through the CLARiiON Health Check Service, flare upgrades are available to clients who do not have premium maintenance. Can anyone clarify this and if anyone knows what I have to do go about getting a FLARE upgrade.
Thank you!
HappyAdmin
We have a production CX-700. We currently do not have maintenance with EMC and our support is only for hardware with a partner vendor. That partner vendor does not have access to FLARE code. We are at FLARE 19, and I would like to go to at least FLARE 26. I called EMC and they said the only way this can be done was to re-sign a maintenance contract with them(EMC). Then I saw a paragraph on powerlink that says through the CLARiiON Health Check Service, flare upgrades are available to clients who do not have premium maintenance. Can anyone clarify this and if anyone knows what I have to do go about getting a FLARE upgrade.
Thank you!
HappyAdmin
- Seeing you have access to Powerlink, do you have this path available:?
Home > Support > Software Downloads and Licensing > Downloads C > CLARiiON CX700
You could technically download the Navisphere Service Taskbar and download the Flare and do it yourself... If your Powerlink account will let you.
-Ryan
AranH1
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Posted July 13th, 2009 10:00